Job Information
Cummins Inc. OEM Aftermarket Account Manager (m/w/d) in Gross-Gerau, Germany
We are looking for a talented * OEM Aftermarket Account Manager (m/w/d)* to join our team specializing in Sales for our Central and Northern Sales Team in Gross-Gerau, Hessen, Germany.
In this role, you will make an impact in the following ways:
Manage a portfolio of small to mid-sized OEM customers in Central and Northern Europe, many of whom are industry “hidden champions.”
Act as the regional aftermarket account manager, ensuring smooth alignment across supply chain, order management, service, pricing, and engineering teams.
Build strong, trust-based relationships by staying in close contact with customers, understanding their challenges, and addressing all aftermarket-related needs.
Develop tailored account strategies to support customer growth, strengthen partnerships, and increase Cummins’ overall share of wallet.
Represent the aftermarket function in cross-functional account teams and serve as the internal “voice of the customer.”
Gather and analyze market-specific intelligence to identify trends and unlock new opportunities for aftermarket sales growth.
Support cross-selling initiatives and proactively coordinate potential affiliation contracts to expand business reach.
Improve operational performance by working with customers on forecast accuracy, monitoring open orders, reviewing delivery performance, and managing escalations.
Qualifications
Education/ Experience:
A college or university degree in Marketing, Sales, or a related field, or an equivalent combination of education and relevant experience.
Basic professional experience in a relevant field is required; experience in a customer-facing role is preferred.
Responsibilities
To be successful in this role you will need the following:
Commercial and analytical strength, including experience with partnerships and affiliations, pricing and margin tools, CRM systems (e.g., Salesforce), ERP/SAP, and performance analytics.
Operational know-how across demand planning, supply chain fundamentals, and the ability to resolve delivery, logistics, and quality issues.
Cross-functional and project management skills, with experience collaborating across Engineering, Service, Supply Chain, and Quality functions, as well as working with structured reviews and continuous improvement methodologies.
Strong soft skills, including the ability to build relationships with technical customers, high attention to detail, the capability to translate technical topics into commercial value, adaptability, and a strong willingness to learn.
Fluency in English and German at a B2 proficiency level is a prerequisite for this position.
Job Sales
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Exempt - Experienced
ReqID 2424945
Relocation Package No
100% On-Site No