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ONEIDA NATION Slot Technician in GREEN BAY, Wisconsin

JOB REQUIREMENTS: POSITION SUMMARY Responsible for the overall operation, preventative maintenance, diagnosis and repair of electronic gaming machines and related equipment. Log and maintain the Slot warehouse inventory to include but not limited to slot machines, slot vehicles and slot part inventories. DUTIES AND RESPONSIBILITIES: Answer customer questions, perform machine diagnostics, and generate reports to resolve immediate concerns including, but not limited to tilts, tickets, promo, bills, and jackpots. Explain effectively payouts, pay lines, bet options, progressives, bonuses, and game play to assist with customers concerns/ questions. Adhere to all of the following: a. Audit and legal regulation laws and practices b. Tribal Personal Policies and Procedures c. Tribal Standard Operating Procedures d. Area and Program Strategic Plans and Policies e. All gaming and Department Work Standards Adhere and assist to the Machine Logging, Testing and Verification process. Ensure established procedure and processes are utilized at all times to ensure maximum understanding and coordination are in place. Accurately complete, update and/or distribute required documents to the appropriate departments in a timely manner. Work as a team member with other technicians on projects and duties as assigned. Effectively communicate and assist Vendors in the repairs of leased electronic machines, components, signs and equipment. Perform preventative maintenance to include but not limited to cleaning, inspecting and testing various parts on the following: a. All electronic gaming machines and their components b. Signs and displays Maintain accurate inventory of the assets including but not limited to machine parts, radios, keys department tools, Slot Machine Entry Authorizations Logs, Machine Access Cards for all electronic gaming machines. Complete work orders and repair and/ or replace parts on all electronic gaming machines and slot chairs. Assist Accounting with monthly and yearly physical counts of inventory. ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS: Must be eighteen (18) years of age or older. High School Diploma, GED Diploma, or HSED Certification is required within one (1) year of employment. (Must be enrolled in a GED Program prior to the end of probationary period and provide documentation to the HRD office for employee personal file.) Applicants over fifty (50) and older are exempt from this requirement. One (1) year of casino operations and customer service experience; an equivalent combination of education and experience may be considered. Must be willing and able to obtain Forklift Certification. ***** APPLICATION INSTRUCTIONS: Apply Online: https://theapplicantmanager.com/jobs?pos=on564 This job is with a Native American tribal business or is located on tribally owned lands. Laws governing employment may differ from the State of Wisconsin\'s. You may wish to discuss this with the employer before accepting the position.

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