OneMain Financial Jobs

JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. The Advisory Client Service Supervisor is responsible for overseeing the day-to-day management of the advisory client service and support team and is responsible for executing all tasks associated with the Client Service Associate role. The Advisory Client Service Supervisor plays a critical role in ensuring a seamless client experience by providing exceptional customer service while simultaneously supporting efforts to grow the client base and assets. This role places a strong emphasis on client onboarding, client experience, client service, training, team management, project management, reporting, and continuous improvement. The Supervisor is responsible for mentoring and training Client Service Associates, managing the review and completion of Standard Operating Procedures (SOPs), and ensuring the efficiency and effectiveness of processes within the team. As an Advisory Client Service Supervisor, you will: Leadership and Management: Supervise and support the advisory client service associates, fostering a collaborative and high-performance team culture. Provide coaching, mentoring, and development opportunities to team members. Assign and monitor daily tasks, ensuring alignment with department goals and service standards. Lead regular team meetings to communicate updates, share best practices, and address challenges. Client Service: Ensure seamless client onboarding and ongoing service delivery across the advisory business. Monitor and enhance the client experience by identifying service gaps and implementing improvements. Serve as a point of escalation for client service issues, working with internal teams and custodians to resolve concerns promptly. Promote a client-first mindset throughout... For full info follow application link. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have any questions or need assistance in the application process, please contact HR at recruiting@nicoletbank.com ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4976B7E7C4114855