Job Information
Robert Half Customer Success Consultant (Pre-Sales) in Grapevine, Texas
Description We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sales) to join our team on a long-term contract basis. Based in Grapevine, Texas, this role is pivotal in driving sales performance while fostering strong, lasting relationships with customers and partners. The ideal candidate will act as a strategic advisor, ensuring seamless adoption, retention, and growth of our solutions.
Responsibilities:
• Develop and implement sales strategies to achieve regional growth and exceed sales targets.
• Build and maintain strong relationships with partners, providing training and support to enable effective solution selling.
• Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept.
• Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products.
• Identify new sales opportunities and expand market presence by cultivating new channels and partnerships.
• Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence.
• Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition.
• Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights.
• Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives.
• Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement. Requirements • Proven experience in pre-sales, customer success, or a related role, preferably within the SaaS industry.
• Strong expertise in conducting product demonstrations and application installations.
• Excellent communication and relationship-building skills to engage with partners and customers effectively.
• Ability to manage sales pipelines and accurately forecast opportunities using CRM tools.
• Demonstrated ability to develop and execute go-to-market strategies that drive measurable outcomes.
• In-depth knowledge of SaaS products, sales enablement, and customer success methodologies.
• Familiarity with implementing sales and pre-sales consultancy models to enhance partner and customer value.
• A proactive, results-oriented mindset with the ability to thrive in a fast-paced, collaborative environment. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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