Job Information
Trinity Health Control Desk Coordinator - Radiology in Grand Rapids, Michigan
Employment Type:
Part time
Shift:
Day Shift
Description:
Schedule | Hours:
Part-time, 20 hours per week
M/F rotation - variable start time generally 8a | Every Wednesday 11a-11p.
Weekend/holiday rotation.
Position Summary:
The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed, and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.
What the Control Desk Coordinator | Radiology will do:
Greet patients, confirm information, process paperwork, and prepare them for exams.
Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
Digitize, print, and distribute reports, CDs, and images to relevant parties.
Monitor patients in the department, addressing needs and responding to emergencies.
Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
Train new staff and maintain departmental organization.
Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
Verify requisitions for coders and resolve discrepancies by contacting physician offices.
What the Control Desk Coordinator | Radiology will need:
High School graduate or equivalent.
Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
One year of clerical and patient work related experience or vast knowledge of hospital setting.
Preferred: Previous experience with managing an office setting or care of patients.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran