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Let's Get to It:

GandG Electric is seeking a high-caliberOperations Office Assistant

to join our Granbury team. This isn't just a clerical job; you will be the operational heartbeat of our office, ensuring that every service call, permit application, and customer follow-up is handled with precision. We are looking for a proactive professional who can master our current systems and grow alongside our leadership team.

What You'll Do:

• Service and Estimate Coordination: Answer incoming calls, qualify customer needs, and schedule our service teams and estimators for maximum efficiency.
• The Follow-Up Engine: Own the estimate lifecycle. You will ensure customers receive their bids, follow up to answer questions, and check in on unaccepted estimates to help close the loop.
• Permit and Compliance Coordination: Manage the paperwork that keeps our jobs legal and moving. This includes pulling permits with the City of Granbury/surrounding counties and ensuring all vendor insurance (COIs) and W-9s are current.
• QuickBooks Data Support: Assist with logging payments and accurate data entry withinQuickBooks Online to keep our project records pristine.
• Digital Communication: UtilizeSlack for real-time internal coordination andGoogle Workspace (Docs/Sheets) to track office tasks and project milestones.
• Customer Experience: Conduct Happy Calls after job completion to ensure our high standards were met and to encourage online reviews.
• Office Logistics: Manage daily mail, filing, and essential bank runs.
• Assist Where Needed: Help out and assist where needed with other tasks like event planning, running errands, and helping the office team on projects.

You'll Be a Great Fit If You:

• Are Tech-Fluent: You are a power user ofQuickBooks Online ,Google Workspace ,Slack and AI Tools. You prefer digital solutions over paper trails.
• Are a Strong Communicator: You can navigate a phone conversation with a frustrated customer or a busy General Contractor with ease and professionalism.
• Possess Operational Foresight: You don't just wait for tasks; you see that a permit is expiring or a follow-up is due and you handle it.
• Are Adaptable: You are comfortable learning new workflows and can pivot as company needs evolve.
• Requirements: Valid driver's license (for bank/permit runs) and a high level of discretion and integrity.

What You'll Get:

• Competitive Pay: Based on your experience and technical skill set.
• A Path for Growth: Opportunity to take on increased responsibility as the company expands.
• Benefits: Health insurance options and retirement plan.

PTO:

Paid Time Off and a professional, supportive work environment.