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Mosaic Direct Support Manager in Goshen, Indiana

Job Description

Where compassion meets leadership...We are hiring a Direct Support Manager If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Direct Support Manager to join our team!

This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.

Who will love this job:

A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”

A mediator - you naturally draw people together and are a catalyst for building trusting relationships

A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments

What you’ll do:

  • Bring valuable insights, institutional knowledge, and assistance to members of the direct support team.

  • Demonstrate and train team members to interact with the people we serve in an emotionally supportive and therapeutic manner.

  • Oversee the maintenance and upkeep of the residential facility and vehicles, ensuring all living environments and program activities are in compliance with regulatory requirements and accreditation standards

  • Provide guidance and assist with emergency situations on an on-call basis

  • Manage petty cash funds and other financial accounts, as well as the purchasing of groceries and supplies.

  • Maintain medical, social and programmatic files with detailed and accurate documentation

Schedule: Generally Day Hours Monday-Friday/Some Nights/Some Weekends/Some On Call Responsibilities/Flexibility Required

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Requirements

Ideally you should have ...

  • A passion to serve others

  • Strong attention to detail

  • A curious, resourceful, and solution-oriented mindset

  • Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.

  • Bachelor’s Degree in a related field

  • Four years of experience in a related field

  • One year experience in a supervisory or management role

  • Certification in CPR and First Aid

Extras we think you’ll love:

  • Competitive Pay

  • Health Insurance

  • Professional & Personal Development Opportunities

  • Tuition Reimbursement

  • Paid Time Off (you earn it from day 1!)

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