Job Information
Robert Half Administrative Coordinator in Goleta, California
Description
We are looking for a contract-based Office Reception & Coordinator. You will be responsible for delivering a positive and welcoming experience for all employees and visitors, managing day-to-day office operations, supporting events and programs, and assisting the Facilities and Workplace Services Manager in maintaining a best-in-class workplace.
Reception & Visitor Experience:
Greet all employees, candidates, and visitors professionally, ensuring each is warmly welcomed and directed to the appropriate building location.
Create an inviting atmosphere aligned with company values and departmental guiding principles.
Offer amenities such as water and luggage storage to visitors.
Ensure visitors understand their next steps, whether meeting a staff member, attending an interview, or accessing services.
Maintain the front desk and lobby area to high standards of cleanliness and organization.
Collect feedback from Facilities and Workplace Services Manager monthly to reflect on service excellence.
Office Coordination:
Support internal customers (employees) by keeping all office, wellness, pet, and parent-related supplies stocked and organized.
Serve as the primary conference room coordinator, resolving scheduling conflicts within 24 hours.
Communicate office updates, perks, and event info across all buildings via flyers, Slack, The Hub, etc.
Respond to general office inquiries within 30 minutes and provide follow-up or direction as needed.
Maintain timely, bi-weekly feedback loops and meet operational deadlines.
Facilities Ticketing Support:
Assist with the Facilities Ticketing System by assigning tickets within 90 minutes to appropriate team members.
Ensure timely ticket responses (within 90 minutes of assignment) and close tickets with documented outcomes.
Monitor facility issues and proactively suggest creative solutions to improve employee experience on a monthly basis.
Events & Programs:
Support planning and execution of office holiday celebrations, staff events, and decorations, ensuring timely ordering, setup, and breakdown.
Measure success through monthly feedback and adherence to event timelines.
Food & Beverage Support:
Direct food deliveries based on the Food & Beverage calendar, ensuring proper placement and verification.
Relay kitchen complaints (e.g., low coffee) to Food & Beverage Managers within 10 minutes of receiving them.
Run daily Coffee Metrics Report and update spreadsheets accordingly.
Assist with creating engaging F& B communications using Canva.
Onsite Perks Programs:
Organize employee communications and invitations (e.g., Slack messages) for onsite perks, with advance notice (one week before and day-of reminders).
Track program success via employee participation and manager feedback.
Requirements
Prior experience in office administration or reception preferred.
Strong verbal and written communication skills.
High attention to detail and organizational ability.
Ability to manage multiple priorities and deadlines.
Customer-focused mindset with a friendly disposition.
Comfortable with technology for scheduling, communications, and ticketing systems.
Ability to work both independently and collaboratively.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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