Job Information
Hyatt Director of Food & Beverage (Pre-opening) in GOLD COAST, Australia
Description:
Care Connects Us
At Hyatt, we make people feel at home—everywhere. At Andaz, we celebrate personal style, creativity and connection. Join the pre-opening team that will set a new benchmark for lifestyle luxury in Australia.
About Andaz Gold Coast
Andaz means “personal style”—and our culinary vision is no exception. Opening in mid-2026, Andaz Gold Coast will set a new benchmark for lifestyle luxury in Australia. Set across floors six to 21, the hotel features 202 luxurious rooms and suites; the Coast’s largest pool deck club; a stunning and substantial Mediterranean restaurant and vibrant, design-led spaces that celebrate local culture and craft.
Our F&B playground:
Andaz Pool Club: the Coast’s largest pool deck club with private cabanas and al fresco dining
Mediterranean Brasserie & Bar: sun-washed flavour, grill and coastal classics from key regions will be totally reimagined, with nothing of its kind in the area
Hinterland Bar: bold cocktails, local spirits, low & no options, and refined bar snacks
Morning Bar: a high-energy ritual for body, mind and soul—coffee, juices, wellness-led bites
In room dining: all the classics in mind with a few hits from our venues, with a substantial wellbeing menu on offerNote: this is a rooms-led hotel with no major event spaces; experiences and outlets are the heroes, while some events will be held within our outlets and bespoke locations.
The Opportunity
We’re hiring a Director of Food & Beverage to lead, inspire and ignite our F&B vision from pre-opening through to best-in-market operations. This is a hands-on, owner-mindset role for a leader who won’t pass the buck—someone who rallies the pack, lives on the floor with guests and teams, and turns ideas into unforgettable experiences and strong results.
Key Responsibilities
Pre-Opening
Build the operation: outlet concepts, service journeys, staffing model, SOPs and OS&E
Recruit, coach and energise a diverse leadership team and frontline talent; embed Andaz culture
Partner with Executive Chef on menu direction, pricing, workflows and launch experiences
Set service standards: pace, polish, personality; design training and audition days
Establish compliance foundations: QLD liquor licensing, RSA, food safety (HACCP with Culinary), WHS and audit readiness
Create opening buzz: collaborate with Marketing/PR on content, partnerships and launch activations
Operating
Be the face of F&B: visible leadership on the floor on key timings of the week as becomes established; guest engagement and real-time service recovery
Drive experience and revenue: calendar of activations, day-part strategies, pool club cabanas, LTOs and brand collaborations
Commercial performance: own P&Ls, forecasting, COGS and labour; engineer margins without compromising quality
Team excellence: develop leaders for the future; performance coaching, succession planning and recognition; key communicator
Standards and safety: uphold compliance, audit rigor, maintenance and cleanliness across all venues
Cross-functional leadership: partner with Sales, Marketing and Rooms to grow share, loyalty and reputation
Qualifications:
Senior multi-outlet F&B leadership in 5-star luxury, upper-upscale or lifestyle hotels; pre-opening experience strongly preferred
Proven record of leading high-energy teams and delivering guest-obsessed, design-forward experiences
Commercial acumen: P&L ownership, menu engineering with Culinary, pricing, inventory and labour management
Creative instinct with operational discipline—equally strong in ideas and execution
Hands-on leader who takes accountability, solves problems fast and inspires confidence
Deep knowledge of beverage programs: cocktails, wine, local spirits, low/no trends and bar operations
Strong understanding of Australian compliance: QLD RSA, liquor licensing, WHS; familiar with HACCP alignment alongside Culinary
Excellent communication and stakeholder management; comfortable on camera and with media/partners
Full Australian working rights strongly preferred
Why Join Andaz Gold Coast – by Hyatt
Shape the F&B identity of Australia’s first Andaz—and the Gold Coast’s most exciting lifestyle hotel, restaurants & bars
Values-driven culture: Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing
Global career opportunities, generous hotel discounts, wellbeing programs and competitive leave benefits
A creative environment where your ideas become signature rituals and revenue wins
Location
On-site, Broadbeach, Gold Coast QLD.
How to Apply
Please submit your CV and a brief cover letter sharing a standout outlet launch or activation you’ve led, including commercial and guest-impact results.
Discover Andaz: https://www.hyatt.com/andaz
Hyatt is an equal opportunity employer. We celebrate individuality and are committed to an inclusive environment for all colleagues and guests.
Primary Location: AU-QL-Gold Coast
Organization: Andaz Gold Coast
Job Level: Full-time
Job: Food and Beverage
Req ID: GOL000276
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.