OneMain Financial Jobs

Overview

Overview: Strategic advisor who leads high-complexity onboarding engagements for high-value and emerging mid-market customers — designing and executing structured adoption plans that drive durable adoption, retention, expansion, and ecosystem penetration.

Qualifications:

• Intuit Academy Level 2 certification (or in progress)

• 3+ years of product support, professional services, or accounting/advisory-adjacent experience

• Accounting knowledge (e.g., accounts receivable/payables) and financial workflow expertise is preferred

• Proven ability to manage higher-complexity customer conversations across channels (video calls, email, chats) with strong communication and influence skills

• Bachelor’s degree (majors in business, economics, finance, and marketing preferred) or equivalent experience

Attributes & Skills:

• Strategic, consultative posture with strong communication and judgment in complex onboarding and adoption planning

• Excellent cross-functional collaboration and ability to influence outcomes through clear customer insights

• Strong documentation habits and operational rigor to support escalations and continuity across teams

Additional Requirements:

• Must reside within the United States

• Must be able to work 30-40 hours per week

• Please note that this is a SelectTime role

Responsibilities:

Architect & Lead Complex Onboarding Engagements

• Design and execute structured onboarding and adoption plans for complex, high-value customers across products, workflows, and services.

• Lead high-impact onboarding engagements that drive durable adoption of financial workflows and ecosystem features

Apply Deep Financial & Product Expertise

• Apply financial expertise to guide best-practice implementations and workflow design

• Translate complex customer requirements into executable onboarding roadmaps and practical setup/adoption guidance

Proactively Manage Adoption Risk

• Identify adoption risks early (readiness, workflow complexity, stakeholder alignment) and intervene with clear mitigation plans to ensure successful outcomes.

Partner Cross-Functionally & Influence Outcomes

• Partner with cross-functional teams (e.g., Sales, Product, Services/Specialists) to deliver seamless experiences and unblock complex scenarios

• Share insights and feedback to help shape onboarding strategy and improve product/onboarding experiences

Execute Growth Motions

• Execute lead pass / serve-to-sell motions tied to strategic expansion and ecosystem adoption, with clear customer value justification

Track Onboarding Progress & Outcomes

• Monitor engagement health, milestones, and adoption signals; maintain clear status reporting and documentation, escalating risks early and keep customers on track

Coach for Scaled Excellence

• Coach onboarding consultants and cross-functional partners on onboarding best practices and complex workflow patterns

• Contribute to playbooks and knowledge-sharing to improve team consistency and customer outcomes

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $28.00 - $38.00, Southern California $28.00 - $38.00, Colorado $27.00 - $36.50, Hawaii $28.00 - $38.00, Illinois $27.00 - $36.50, Maryland $27.00 - $36.50, Massachusetts $28.00 - $38.00, Minnesota $24.50 - $32.50, New Jersey $28.00 - $38.00, New York $28.00 - $38.00, Ohio $24.50 - $32.50, Vermont $27.00 - $36.50, Washington $28.00 - $38.00, Washington D.C. $27.00 - $36.50. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuitbenefits.com/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.