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Student Success Technician (Part-Time)

? Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/78296/other-jobs-matching/location-only)

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? (https://ga.referrals.selectminds.com/landingpages/administrative-operations-support-opportunities-at-team-georgia-16)

Administrative & Operations Support

?

Atlanta Technical College

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1 day ago Post Date

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Atlanta Technical College (ATC) is seeking highly qualified applicants for its Student Success Technician (Part-Time) position in the Student Engagement division. This position is located on Atlanta Tech's main campus, just South of Downtown Atlanta.

The Student Success Technician (Part-Time) provides secretarial and clerical support to the Student Engagement unit and serves as a liaison and initial point of contact for stakeholders entering the Academic Complex and Student Success Center. In addition to assisting potential, new, and current students to navigate through the admissions and registration processes; providing basic information, appointment scheduling assistance, and referrals to appropriate personnel when necessary. This is a part-time position, up to twenty-nine hours per week.

JOB DUTIES:

· Provide clerical and secretarial support to the unit.

· Assist with drafting documents related to special initiatives, workshops, and projects, such as call campaigns, as assigned.

· Manage departmental business functions, including ordering and maintaining an inventory of supplies.

· Determine the nature of customers’ business needs to provide appropriate information, assistance, or referrals to personnel.

· Support students in navigating ATC information systems and related technologies to schedule appointments with Student Success personnel.

· Maintain up-to-date knowledge of admissions processes, academic course offerings, and referral sources.

· Understand and adhere to all college and TCSG policies and procedures.

· Organize and maintain filing and record-keeping systems.

· Perform additional duties as assigned.

JOB COMPETENCIES:

· Knowledge of modern office practices and procedures.

· Knowledge of modern office equipment.

· Knowledge of customer service standards.

· Knowledge of department and college practices and procedures.

· Skill in operation of computers and job-related software.

· Oral and written communication skills.

· Skill in interpersonal relations and in dealing with the public.

Minimum Qualifications :

Must possess and demonstrate a Highschool diploma or equivalent .

Preferred Qualifications :

Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess and demonstrate the following:

· Associate degree or an equivalent combination of education, training, and experience.

· Experience working within a public or higher education institution.

· Proven experience providing general clerical support, student intake assistance, and data entry.

· Comprehensive knowledge of standard office procedures and best practices.

· Ability to identify issues, resolve routine problems, and seek appropriate assistance when necessary.

· Demonstrated ability to handle confidential information with a high level of discretion.

· Proficiency in scheduling student appointments and effectively resolving scheduling conflicts.

· Foundational computer skills, specifically with the Microsoft Office suite.

· Excellent customer service and interpersonal communication skills.

· Experience engaging and collaborating with college personnel and external partners.

PLEASE UPLOAD A RESUME AND TRANSCRIPT.

Background screenings are conducted prior to employment.

Due to the volume of applications received, we are unable to provide applicants with the status of their individual submissions. Applicants can review their application status on their "My Job Page" within their Team Georgia Careers profile.

Equal Opportunity Employer:

As set forth in its student catalog, Atlanta Technical College does not discriminate on the basis of race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: tpaggett@atlantatech.edu . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. gdumay@atlantatech.edu .

Do not send résumés to any of the email addressed above, they will not be opened or reviewed.

High school diploma or equivalent

Additional Information

• Agency Logo:

• Requisition ID: ADM0JFT

• Number of Openings: 1

• Advertised Salary: $25 per hour

• Shift: Day Job

• Posting End Date: Mar 19, 2026