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MyFlorida ELIGIBILITY SUPERVISOR - SES - 60046584 in FT MYERS, Florida

ELIGIBILITY SUPERVISOR - SES - 60046584

Date: Apr 9, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 871919

Agency: Children and Families

Working Title: ELIGIBILITY SUPERVISOR - SES - 60046584

Pay Plan: SES

Position Number: 60046584

Salary: $1,577.46 - $2,869.69 Bi-Weekly

Posting Closing Date: 04/17/2026

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Economic Self-Sufficiency Specialist Supervisor – SES

This is an Internal Agency Opportunity and only qualified candidates currently employed with the Department of Children and Families will be considered.

This position is for an Economic Self-Sufficiency Specialist Supervisor – SES in Lee County.Teleworking is not an option for SES positions. Some travel may be required. Facility is a tobacco free environment.

The bi-weekly salary range for this position is $1,577.46 - $2,869.69.

The individual occupying this position is responsible determining initial and ongoing eligibility for social service programs, including reviewing, and analyzing error-prone and complex cases to evaluate the quality and quantity of services, conducting trainings, and monitoring staff as appropriate.

EXAMPLES OF WORK PERFORMED:

  • Supervise ESS Staff.

  • Communicate with, motivate, train, and evaluate employees' performance; plan and direct their work.

  • Review and analyze error-prone and complex cases to evaluate the quality and quantity of services.

  • Conduct training and mentor staff.

  • Plan, evaluate, lead and guide staff towards continuous quality improvement.

  • Lead their team in such a manner that enhances customer service and the goals of the agency.

    KNOWLEDGE, SKILLS AND ABILITIES:

  • Excellent people skills.

  • Knowledge of public assistance program objectives and policies.

  • Knowledge of interviewing techniques.

  • Knowledge of methods of compiling, organizing, and analyzing data.

  • Knowledge of applicable mainframe systems and software applications.

  • Excellent skills in operating a personal computer.

  • Ability to supervise people.

  • Ability to coordinate the operations and activities of a unit.

  • Ability to interpret and apply complex information concerning policies and procedures related to ESS programs.

  • Ability to develop and deliver public presentations.

  • Ability to investigate complaints.

  • Ability to meet and deal with the public in a variety of situations.

  • Ability to compose documents involving technical information.

  • Ability to interpret and apply regulation materials.

  • Ability to prioritize and meet deadlines.

  • Ability to establish and maintain effective communication.

  • Ability to communicate effectively both orally and in writing.

  • Ability to apply ethical business practices.

    MINIMUM REQUIREMENTS

  • Two years or more of Paraprofessional experience in a position where the major responsibility was determining eligibility, conducting interviews, providing counseling, recruiting, billing, or collecting accounts, checking credit, processing insurance policies or claims or providing customer service.

  • OR an Associate degree or higher from an accredited college or university can substitute for the experience.

  • OR 60 semester hours or 90 quarter hours can substitute for the experience.

  • Plus minimum of two years of processing experience in the Economic Self-Sufficiency Program as an Eligibility Specialist I or Eligibility Specialist II.

  • Must be willing to travel.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

FT MYERS, FL, US, 33901

Nearest Major Market:Fort Myers

Nearest Secondary Market:Cape Coral

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