OneMain Financial Jobs

Our client, a leading organization in the technology and safety industry, is seeking a dedicated and detail-oriented Contact Center Customer Service Coordinator to join their team. As a vital part of the customer support department, you will support a dynamic team committed to maintaining the highest standards of safety, privacy, and brand integrity. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a strong sense of professionalism, aligning seamlessly with the company's mission to protect and serve its community.

Job Title: Contact Center Customer Service Coordinator

Location: Fremont, MI

What's the Job?

• Review incoming photos and associated text to ensure compliance with safety and privacy standards

• Validate submissions against acceptance criteria including content, technical, and eligibility requirements

• Handle sensitive information in accordance with company privacy policies and children’s privacy laws

• Support a 24/7 engagement center, which may require availability during evenings and weekends

• Maintain high standards of accuracy and attention to detail in all review processes

What's Needed?

• High School Diploma or GED

• Strong verbal and written communication skills

• Proficiency in computer skills and problem-solving

• Excellent interpersonal skills and customer service orientation

• Ability to work flexible hours, including evenings and weekends, as needed

What's in it for me?

• Opportunity to contribute to a meaningful cause focused on safety and privacy

• Engagement in a supportive and inclusive work environment

• Potential for professional growth and development within a reputable organization

• Work in a collaborative team dedicated to making a positive impact

• Flexible scheduling options to accommodate your lifestyle

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.