Job Information
HCA Healthcare Patient Financial Counselor in Fredericksburg, Virginia
Do you have the career opportunities as a Patient Financial Counselor you want with your current employer? We have an exciting opportunity for you to join Spotsylvania Regional Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary and Qualifications
As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients; collecting estimated patient liability amounts; explaining all financial information, responsibilities and working closely with outside agencies to ensure patient’s financial coverage.
What you will do in this role:
Follow AIDET guidelines in all interactions with the patient
Demonstrates excellent customer service
In conjunction with the Medicaid Eligibility Staff visit all uninsured patients in-house
Provide estimates to patients and/or physicians as requested
Generate insurance verification and precertification reports daily and follow up with case management and insurance verification departments as appropriate
Follows all guidelines set forth in the Cash Handling policy.
Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements
Assist patients with payment arrangements and in co-ordination with the Medicaid Eligibility Staff assists patient with financial applications
Contact patient employer, if necessary, for verification of employment, premium status, babies being added to policies.
Escalates any concerns as needed to Patient Access Manager/Supervisor
Enter pertinent insurance information into the HIS system (i.e. Meditech)
Enters appropriate notes for all patient encounters
Maintain professional image and implement excellent customer service to customers
Complete financial analysis and collect estimated patient liabilities
Follow up with patients for necessary signatures if they were incomplete at time of hospitalization
What qualifications you will need:
High school diploma or GED preferred
1 year of related experience required.
Proficiency in Microsoft Office applications.
Benefits
Spotsylvania Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Financial Counselor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.