Job Information
ROC Ventures Guest Service associate - Milwaukee Milkmen in Franklin, Wisconsin
The Milwaukee Milkmen are seeking enthusiastic and dependable Guest Service Associates to join our game-day staff at Franklin Field in Franklin, WI. Guest Service associates play a key role in creating a fun and memorable fan experience by providing fast, friendly customer service during Milkmen home games and special events.
Key Responsibilities
Greet fans with a positive attitude and provide excellent customer service
Maintain cleanliness and organization of seating areas
Assist with guest relations
Box office duties as needed
Assist with fan directional throughout the stadium
Ensure proper credentials in proper areas
Work efficiently in a fast-paced, high-energy game-day environment
Assist with opening, closing, and post-event cleanup duties
Communicate effectively with supervisors and fellow team members
Qualifications
Must be at least 16 years old (age requirements may vary by position)
Ability to work in a fast-paced environment while maintaining attention to detail
Strong communication and teamwork skills
Reliable, punctual, and professional
Ability to stand for extended periods and lift up to 25 lbs
Willingness to work outdoors and in varying weather conditions
Schedule & Availability
Must be available for Milwaukee Milkmen home games, including evenings, weekends, and holidays
Additional shifts may be available for special events at Franklin Field