Job Information
The Cigna Group Executive Assistant - Product Strategy, Evenorth Behavioral Health - Hybrid in Franklin, Tennessee
The Executive Assistant provides high-level administrative and operational support to the Vice President of Cigna Behavioral Health and Financial Solutions and the broader leadership team. This role is critical to ensuring the organization's smooth operation and requires sound judgment, discretion, flexibility, and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant proactively anticipates leadership needs, adapts to changing business demands, and serves as a trusted partner to senior leaders.
Executive & Administrative Support
Provide comprehensive administrative support to senior leadership, ensuring efficient day-to-day operations.
Exercise discretion and maintain strict confidentiality when handling sensitive information.
Anticipate leadership needs and proactively address issues before they escalate.
Calendar & Time Management
Manage complex executive calendars, including prioritization of meetings and conflicting demands.
Make real-time scheduling decisions using sound judgment aligned to business priorities.
Communicate last-minute changes clearly via email, phone, and/or text as appropriate.
Travel & Expense Management
Coordinate and manage approximately 75% of divisional travel using Cigna’s online travel booking tool.
Ensure travel plans are efficient and aligned with business needs.
Prepare and submit accurate and timely expense reports in compliance with company policies.
Meetings & Event Coordination
Plan, schedule, and organize internal and external meetings, including logistics, materials, and follow-up.
Attend staff meetings to document minutes, track action items, and ensure follow-through.
Coordinate team events, leadership meetings, and off-site sessions as needed.
Onboarding & Offboarding
Plan and execute onboarding and offboarding for employees and contractors.
Independently manage all system access, equipment, and cross-company transfer requirements.
Ensure new hires are fully onboarded and set up for success from day one.
Team & Department Support
Maintain department organization charts, distribution lists, and team documentation.
Serve as a key point of contact for administrative coordination across teams.
Support a virtual and geographically dispersed workforce.
Technology & Productivity Support
Coordinate help desk support to resolve technology issues.
Order and manage equipment and office supplies using internal systems.
Partner with Corporate Real Estate on workspace planning and changes.
Support audio, video, and conferencing technology for meetings and presentations.
Communications & Reporting
Draft, edit, and finalize correspondence, emails, presentations, reports, and spreadsheets.
Prepare PowerPoint presentations and Excel tracking tools to support leadership reporting.
Ensure communications are clear, professional, and aligned with organizational standards.
Special Projects & Programs
Lead or support special projects such as team-building activities, recognition programs, and philanthropy efforts.
Serve as Team Recognition Champion, ensuring consistent participation and visibility across team forums.
Qualifications & Experience
7+ years of progressively responsible administrative or executive support experience.
Experience supporting senior leaders in a large, complex organization; Fortune 500 experience preferred.
Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, including calendar management.
Strong interpersonal skills with the ability to work effectively with all levels of the organization.
Excellent verbal and written communication skills.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Proven ability to work independently while exercising sound judgment and discretion.
Flexible, solutions-oriented, and able to adjust priorities quickly.
High degree of professionalism, integrity, and accountability.
Experience supporting a virtual or hybrid workforce.
Technical comfort with audio/visual equipment and mobile and desktop devices.
Ability to troubleshoot technology issues in partnership with Technology teams.
Willingness to travel to other company locations or off-site meetings as needed.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.