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Actalent Senior Document Control Specialist in Franklin, Massachusetts

Description

Help maintain and update procedures relevant to the use and maintenance of MasterControl.

Needs 2-3 + years of industry experience within Master Control

• Resolve Subsystem Administrator (e.g. Document Module Sub Admin, Training Module Sub Admin, etc.) and end-user issues within MasterControl (via the use of MasterControl Technical resources as needed).

• Ensure efficient operation of MasterControl modules, evaluate and recommend process improvements/relevant upgrades as needed.

• Create and maintain MasterControl users/permissions

• Assist with the implementation of new modules or upgrades within MasterControl.

• Train employees on MasterControl use, including acceptable use according to approved processes and procedures.

• Perform various duties in the Document Control process according to the company's SOPs relating to the life-cycle of Quality documents, associated records and training.

• Coordinate with all departments of the company in order to ensure the safe and secure storage and orderly maintenance of controlled documents.

• Responsible for prompt and professional communication with staff regarding quality document matters.

• Confer with document originators to resolve discrepancies and compile required changes to documents.

• Maintain master files of hard and electronic copies of procedures and related documents.

• • Collaborates with department managers, laboratory teams, and operations to support business needs.

• Other duties assigned by management.

Additional Skills & Qualifications

Associate's degree in the sciences

6+ months of data entry, database management, and/or document control experience within a life science/biotech company

Schedule:

100% on site 8am-5pm Mon-Fri

Job Type & Location

This is a Contract position based out of Franklin, MA.

Pay and Benefits

The pay range for this position is $26.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Franklin,MA.

Application Deadline

This position is anticipated to close on Apr 20, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.

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