Job Information
Franklin Driving School Inc. Office Assistant (Administrative Support in Franklin, Massachusetts
Summary: The Office Assistant provides administrative support to ensure smooth daily operations. They handle scheduling, paperwork, and communications, acting as the organizational hub for the office. This role supports compliance by maintaining records and assists both management and instructors in coordinating activities. Key Responsibilities: Front Office & Scheduling: Answer phone calls and emails, greet visitors, and serve as the initial point of contact for students and parents. Manage the master schedule for classes and driving lessons, coordinating instructor assignments and student appointments using the scheduling system. Send out scheduling confirmations and reminders to students (via automated systems or manually as needed). Qualifications: High school diploma or equivalent (associates degree preferred). Strong organizational and computer skills (MS Office/Google Workspace, experience with CRM or database is a plus). Excellent communication and customer service demeanor with attention to detail (due to handling of official records and compliance data). Applicant for this position must agree to a Mass RMV CORI background check. Familiarity with office procedures; experience in motor vehicle services is preferred but not required.