Job Information
Staples Onsite Advertising Operations Specialist, Staples Media Network in Framingham, Massachusetts
Staples is business to business. You’re what binds us together.
At Staples, we are transforming how businesses engage with the power of digital commerce and retail media. As part of our rapidly growing Staples Media Network, you’ll join a collaborative, fast‑paced environment focused on innovation, operational excellence, and delivering a best‑in‑class advertising experience. If you thrive in dynamic settings, enjoy solving complex problems, and want to shape the next chapter of retail media, this is the place for you.
You will play a pivotal role in Staples’ future by developing processes to execute and scale onsite advertising operations across Staples Media Network. Staples is developing a successful retail media network, growing at an impressive rate year over year, with room for innovation to drive scale. You will provide critical media management functions for onsite advertising functions and serve as the escalation point for any issues with ad deployment or performance.
You will work closely with the Lead Advertising Operations Manager and technical partners to support end-to-end execution of onsite media campaigns—managing campaign setup, supporting QA/deployment reviews, ensuring alignment with best practices, and enabling stakeholder engagement. This role is ideal for someone with a growth mindset, curiosity, and passion for the evolving MadTech/AdTech, digital marketing, and retail media ecosystem.
What You’ll Be Doing:
Oversee all elements of campaign forecasting & activation for onsite media, including the development of ad units, campaign setup, trafficking of tags and creative assets, implementation of targeting, and campaign quality control (QC).
Coordinate with the Media Planning team to ensure the timely delivery of creative materials that adhere to all technical requirements and brand guidelines.
Facilitate campaign pacing discussions with Client Services, identify strategies to optimize KPIs, and collaborate to ensure that campaigns fulfill all performance and revenue objectives.
Track onsite advertising performance metrics and generate routine reports to uncover opportunities for campaign optimization.
Work in close partnership with Product teams and technical vendors to guarantee the seamless execution of campaigns.
Diagnose and resolve operational issues, manage reconciliation processes, and serve as the primary escalation contact.
Collaborate with the Billing department to ensure operational workflows support accurate invoicing, reconciliation, and internal reporting.
Carry out special assignments as directed by the Lead Advertising Operations Manager.
What You Bring To The Table:
Demonstrates curiosity and enthusiasm for digital marketing, AdTech, and the dynamic retail media sector.
Possesses a solid grasp of retail media, covering programmatic and managed services, onsite operations, and the underlying technologies.
Brings hands-on experience with platforms such as Google Ad Manager, TopSort, PentaLeap, Placements Order Management Systems, or comparable ad serving and OMS tools.
Knowledgeable about display, search, social, demand-side platforms (DSPs), and onsite advertising channels.
Effectively manages deadlines and project milestones when overseeing multiple concurrent initiatives and vendor relationships.
Exhibits strong interpersonal and presentation abilities, with a track record of delivering evidence-based analyses, insights, and actionable recommendations.
Highly skilled in Excel or equivalent analytical software, including the use of pivot tables, VLOOKUP and related functions.
Approaches tasks with a strategic execution mindset, always seeking opportunities for process improvements and implementing them successfully.
Displays excellent written and verbal communication skills.
Adopts a collaborative approach to teamwork, efficiently prioritizing needs across cross-functional groups.
What’s Needed – Basic Qualifications:
2+ years of experience in digital media and/or retail media, preferably with a product or operations background.
Strong knowledge of digital media channels, operations, and online advertising.
What’s Needed – Preferred Qualifications:
Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field – or equivalent work experience.
Experience in a retail media network or onsite advertising operations environment.
Advanced understanding of cross‑channel media ecosystems and ad tech integrations.
Exposure to billing, reconciliation, and campaign performance analysis workflows.
Experience collaborating with product teams, technical vendors, or engineering partners.
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.
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Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.