Job Information
Do it Best Corp. Sales Support Coordinator in Fort Wayne, Indiana
Sales Support Coordinator
Location: Fort Wayne, IN
Hours: Monday through Friday 8am to 5pm
Level: Hourly (Pay Class 3)
Division / Department: Sales and Business Development
Reporting to position: Sales Support Supervisor
Travel: Occasional
About the Role:
This individual must possess high personal work standards including accuracy, completeness, efficiency, timeliness and professionalism. The individual must display drive and enthusiasm; must be self-motivated and able to work in a fast-paced environment. This individual must possess excellent communication skills both oral and written. Individuals must be goal-oriented, able to work independently, possess excellent organizational skills and ability to multitask; must be resourceful in solving problems and be able to be flexible if an alternative course of action is needed. A successful candidate must be proficient in the use of Microsoft applications. Candidates must be able to generate reports from Targit and other reporting tools with limited additional training.
If you have any prior experience working in any of the following positions, we strongly encourage you to apply: Customer Service, Administrative Professional, Support
Responsibilities:
Work with Sales and Business Development managers and supervisors to gather information, expedite, and complete projects
Answer telephone and respond to member and field staff inquiries for problem solving and providing assistance
Maintain and organize sales literature for distribution to field staff and members
Prepare documents, materials, presentations and other projects for markets
Help with coordinating information for prospecting campaigns
Update and maintain information in SalesPoint, MMS and mydoitbest.com as needed
Assist with Merchandising Essentials program orders which includes collaborating with Sales, Logistics, Finance and Merchandising
Help cover at the front desk when call volume or visitor activity increases
Help out Sales and Business Development with additional projects and tasks as needed including but not limited to making outbound sales and service calls to members and/or prospects.
Education and Experience:
High School Diploma at minimum, Associates or Bachelor Degree in business or equivalent experience preferred
Demonstrated familiarity with using standard business computer applications (Outlook, Word, Excel, Access) and internal mainframe
Excellent oral and written communication skills
Ability and willingness to learn new software applications
Skills and Abilities:
Excellent verbal and written communication skills
Above average problem solving skills and ability to meet deadlines
Excellent organizational skills
Strong customer service skills
Positive attitude and up-beat personality
Must have basic PC skills with proficiency in Microsoft
Additional considerations:
Experience using SharePoint, MMS, Targit, advanced knowledge of Access and Excel
Experience or familiarity with Do it Best Corp.
Benefits available to you:
Full insurance benefits package including Medical, Dental, & Vision
Paid time off to foster work/life balance
Profit sharing
Bonus Pay opportunities
Retirement funding opportunities
Education reimbursement
Health club reimbursement
Career advancement opportunities
About Do it Best:
Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $6 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 60 other countries, and is now part of the Do it Best Group, the world’s largest independent home improvement co-op. For more information, visit doitbestonline.com and follow us on Facebook, Instagram, and LinkedIn.
Culture:
Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.
Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams