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Summit Utilities System and Integration QA Testing Supervisor in FORT SMITH, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4686773 Summit Utilities\ \

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 Americas Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting hybrid opportunity for a System Integration QA Testing Supervisor based in either Fort Smith or Fayetteville, AR.

POSITION SUMMARY

This highly visible role leads enterprise systems testing strategy and execution across Summit Utilities business platforms. The SAP & CX Systems Testing Supervisor ensures the quality, reliability, and performance of integrated systems supporting customer, billing, field operations, and digital experiences including SAP IS-U, NICE CXone, web portals, payment platforms, and related interfaces.

This role partners with IT, business, security, and delivery teams to plan and execute testing for system implementations, upgrades, enhancements, and integrations. The position provides leadership over testing standards, defect management, data readiness, and risk-based testing while driving continuous improvement across Summits enterprise systems.

PRIMARY DUTIES AND RESPONSIBILITIES

EDUCATION AND WORK EXPERIENCE

Bachelors degree or equivalent experience.4+ years of experience in Customer Experience.2+ years of system testing or quality assuranc\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI282679624

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