OneMain Financial Jobs

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13519269

RESPONSIBILITIES AND DUTIES:

Perform a full range of transportation services for active-duty military personnel, reserve components, and department of defense civilians in connection with processing authorized personal property shipment/storage entitlements paid for at Government expense.

Conduct individual and mass counseling sessions on an appointment and emergency walk-in basis, informing members of the entitlements and responsibilities related to the shipment/storage of personal property/ household goods/ privately owned vehicles etc. Verifies and signs a variety of transportation documents acting as an Ordering officer for the Transportation Officer.

Schedules appointments over the phone or on a walk-in basis and computes the amount of time needed for the counseling appointment based upon information contained in the member\'s orders. Ensures individual is instructed to pick up necessary forms, pamphlets, and documents they need to complete as well as items to inventory and completed application required for shipment prior to the member\'s appointment date. Ensures individuals have all required documentation, orders, and amendments.

Interprets individual\'s orders to determine and fully explain authorized entitlements and weight allowances to the member and/or their agent.

Receives, monitors, and processes all mail-in applications.

Maintains shipment records, prepares and processes shipping and storage documents using the automated transportation system (s).

Answers inquiries and informs the military community pertaining to worldwide inbound and outbound shipments of personal baggage, household goods, firearms, mobile homes, and personally owned vehicles in a professional and timely manner. Responds to written inquiries on transportation and storage entitlements for personal property shipments.

Briefs information on entitlements, such as authorized weight allowances, storage allowances, procedures to ship privately owned vehicles, weight restricted areas, forms, inventories, orders, location of the counseling office, phone numbers, and peak season moving periods that affect shipment processing, pick up, or delivery. Explains the extent of transportation allowances and entitlements to ship property at government expense, place property in temporary/non-temporary storage, restrictions at the next temporary or permanent duty station, responsibility for overweight charges, responsibility for charges incurred by exceeding the authorized storage period, shipment of privately owned motor vehicles and mobile homes, \"high value items\", additional insurance coverage, and specialized services if the member elects to move at their own expense.

Screens movement orders for correct funding appropriation and citation, member entitlements and authorization for shipment.

Reviews completed applications to ensure precision. Deems what is in the best interest of the government and owner in determining mode of shipment by estimated weight, cost factors, origin, destination, current regulations.

Receives, reviews, and processes correspondence, official orders, and applications to move property from residence and non-temporary storage. Maintains records for Non-Temp storage files and tracks expiration dates and additional costs. Assists retired/ deployed/ or separated members in retrieving their goods from storage in a timely manner.

Keeps in contact with multiple units and POCs to make process flow successfully. Forwards appropriate advance documents to other transportation offices for movement of property both overseas and within the continental United States, as applicable.

Determines authorization and necessity for packing and crating, storage-in-transit, and whether government, commercial, or DOD contract facilities wil be utilized and makes those arrangements. Compiles transportation control and movement documents for overseas shipment; coding necessary information including pack, transportation control number, consignee code, priority, required delivery date, transit time, mode of transportation, transportation control cost account code, number pieces, weight, cube, owners name and rank. Assures that necessary documents accompany shipment including when necessary, customs clearance forms.

Provides the Government Bills of Lading and Diversion Certificates for movement of household goods and house trailers via all modes. Composes and delivers correspondence, messages, etc. relative to shipments of household goods.

Provides Do it Yourself (DITY) / Personally Procured Move (PPM) entitlement briefs to all active duty members retiring or separating. Brief includes thorough explanation regarding procedures to ship privately owned vehicles, storage allowances, weight restricted areas, populating all associated forms, inventories, orders, contact numbers, and location of counseling office for appointments to prepare all documents for members.

Performs specialized household goods processing services and cost estimates to determine the best method of movement (e.g., government versus Do-It-Yourself). Ensures the member is fully counseled as to their wei