Job Information
Queens Community House Health Resource Coordinator in Forest Hills, New York
Full Time
Clerical
Forest Hills, NY, US
Salary Range: $24.00 To $26.00 Hourly
Health Resource Coordinator (HRC) – WIC Community Outreach
Department: Queens Childcare Network (QCCN)
Status: Full-Time | Grant-Funded (Temporary)
Schedule: 35 Hours per Week | Typically Monday–Friday, 9:00 AM–5:00 PM
Salary: $24–$26 per hour (based on credentials and experience)
Location: Queens, NY (Travel Throughout Borough Required)
About Queens Community House (QCH)
Queens Community House (QCH) is a multi-site, multi-service settlement house serving the diverse communities of Queens. We provide a broad network of programs for Children and Young Adults, Adults and Families, and Older Adults.
As a modern interpretation of the traditional settlement house, we bring current best practices, innovative leadership, cost-effective management, and a passion for social and economic justice to our work. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. Each year, QCH serves approximately 25,000 residents across neighborhoods throughout Queens.
About Queens Childcare Network (QCCN)
Queens Childcare Network (QCCN) works with licensed family-based childcare providers throughout Queens and partners with NYC DOE, Family Child Care Networks (FCCN), schools, and community-based organizations.
Through funding from the WIC Community Innovation and Outreach (WIC CIAO) initiative, QCCN is expanding its outreach to WIC-eligible parents of children age 5 and younger. This initiative supports empowerment, education, and increased access to WIC resources through in-person events and virtual workshops.
Position Overview
The Health Resource Coordinator (HRC) will lead community engagement and program management efforts under the WIC CIAO initiative. This is a metric-driven role reporting directly to the QCH Childcare Network Director.
This is a full-time, grant-funded temporary position, with potential for future funding or internal transfer opportunities.
Key Responsibilities
Conduct community outreach to engage WIC-eligible parents and key stakeholders
Organize WIC Ambassador trainings and monthly meetings
Maintain accurate contact information for WIC inquiries and referrals
Assist families with referrals and non-emergency parenting guidance
Conduct WIC pre-screenings to determine eligibility
Provide approved referrals and family wellness resources
Host in-person workshops, baby showers, and educational events
Coordinate and/or facilitate WIC-related webinars (English and Spanish or other language)
Implement WIC surveys and collect data to measure program impact
Maintain accurate, measurable data tracking and reporting
Provide verbal and written translation as needed
Participate in all required QCH, QCCN, and WIC meetings
Support the Child and Adult Care Food Program (CACFP) through monthly compliance visits to licensed family-based childcare programs
Perform additional duties as assigned by the QCCN Director
Qualifications
Bachelor’s degree in Public Health, Human Services, Sociology, or related field OR
Two (2)+ years of experience in project management, public health, education, or human services
Familiarity with and/or participation in the WIC Program
Experience in data collection and metric-driven community outreach
Ability to travel efficiently throughout Queens (mass transit or car)
Strong time management, written, and verbal communication skills
Detail-oriented, flexible, and able to multitask
Strong professional judgment and interpersonal skills
Experience in community outreach and resource awareness
Cultural sensitivity when working with marginalized families
Proficiency in Microsoft Office (Excel, Word, PowerPoint), Teams, Zoom, Google Docs
Experience creating and utilizing Microsoft Forms for data collection
Bilingual Spanish (required) – fluent reading, writing, and speaking
NYC DOE PETS Clearance
Schedule
Monday–Friday, 35 hours per week
Typically 9:00 AM–5:00 PM
Evenings and weekends as needed
Flexible scheduling with advance approval from Network Director
What You’ll Get at QCH
At Queens Community House, we value our employees and offer a competitive and comprehensive benefits package for full-time staff:
Medical, Dental, and Vision Insurance
Generous Paid Time Off (Vacation, Sick, and Personal Days)
Paid Holidays
403(b) Retirement Plan with Employer Contribution
Flexible Spending Accounts (FSA)
Professional Development Opportunities
Employee Assistance Program (EAP)
Opportunities for Internal Growth and Advancement
A collaborative, mission-driven work environment
Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and community members.