Job Information
University of Michigan Flint Technology and Security Systems Technician in Flint, Michigan
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and DPSS, and outline skills and experience that directly relate to this position.
This position requires the candidate to pass an in-depth background investigation, drug screening, and motor vehicle driving record check.
Who We Are
The Division of Public Safety and Security (DPSS) leads all public safety functions within the university, including police, security, and emergency management, and offers an integrated approach to safety and security, operating 24 hours a day, seven days a week, 365 days a year. DPSS combines Ann Arbor, Dearborn, and Flint operations to provide students, visitors, faculty, and staff with a safe and secure environment. Through our partnerships across the university and local, state, and federal law enforcement agencies, we use a blended service model to meet the needs of our community and exceed expectations.
Job Summary
The Department of Technology Operations oversees public safety technology across the University of Michigan. This position reports to the Associate Director of DPSS Technology Operations, while also receiving direction from the U-M Flint Chief of Police. You will serve as the primary technical resource on the Flint campus responsible for supporting, maintaining, and administering Division of Public Safety and Security (DPSS) public safety technologies, with an emphasis on access control and video management systems.
This position will be based on the Flint campus and may require occasional travel to the Ann Arbor and Dearborn campuses as needed. This role provides comprehensive support for DPSS technology and physical security systems at U-M Flint and partners closely with Information Technology Services (ITS) and other U-M units to support desktop operations, network infrastructure, and peripheral devices.
Responsibilities*
IT Support & Network Infrastructure
- Provide technical support for DPSS-specific applications, desktop operating systems (Windows/MacOS), browsers, and peripherals.
- Maintain and troubleshoot network-connected infrastructure supporting DPSS operations (e.g., switches, firewalls, network printers).
- Administer user accounts, permissions, and access rights across supported systems.
- Perform essential system maintenance, including backups, restorations, patching, and upgrades, in accordance with release cycles and standards.
- Coordinate with U-M Health Information Technology and Services (HITS), U-M Information Technology Services (ITS), and Flint IT partners for server administration and security hardware inventory.
Operational & Project Coordination
- Serve as liaison with U-M units, external vendors, software manufacturers, architects, and engineers regarding security system design, use, installation, and administration.
- Maintain inventory, documentation, and records for assigned systems, hardware, configurations, and operational procedures.
- Attend training to maintain technical proficiency and professional certifications (may require travel out of state).
- Provide occasional on-call support.
- May occasionally work nights, evenings, and/or weekends as needed to perform critical functions, systems maintenance, or support special events.
Physical Security Systems Administration
Manage and administer access control and video management system applications and components, including door configurations, clearance/access assignments, event monitoring, and server management.
Plan, implement, and administer installation, operations, and maintenance of security hardware/software, ensuring compliance