Job Information
The Goodyear Tire & Rubber Company Hub Manager Stoke in Field Sales, United Kingdom
Hub Manager Stoke
Location: Newcastle-under-Lyme
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work.
By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long-term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
Lead and continuously improve operational performance across hub, spokes and van operations
Champion a strong safety culture, ensuring all incidents are reported correctly and preventative practices are embedded
Deliver excellent customer service across fleet inspections, fitments and account management, aligned to SLAs
Oversee commercial performance including sales, profitability, margins and cost control
Manage stock effectively, reducing waste, minimising slow-moving/obsolete stock and ensuring availability
Support accurate and timely billing, credit control processes and reduction of aged debt in partnership with relevant teams
Work closely with Account Managers and Business Development colleagues to enhance service quality and customer outcomes
Coordinate with EBTS and wider teams to optimise service coverage, including out-of-hours support where required
Maintain strong operational, financial and administrative controls across all activities
Develop and support a high performing, engaged team through coaching, training and clear development pathways
Collaborate with regional and national stakeholders through meetings, calls and shared initiatives.
What we’re looking for
Experience in the tyre industry or a similar fast-paced, field service or automotive environment
Proven ability to lead and support teams (circa 10+ people), with a collaborative and people-focused leadership style
Strong commercial awareness, with confidence managing budgets, margins and operational performance
Practical problem-solving skills with a calm, solutions-focused approach
Strong customer relationship skills, with a focus on service quality and long-term partnerships
Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work
Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
#LI-KH1
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
At Goodyear, we make life's connections easier every day.
People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.
Come discover the opportunities ahead with Team Goodyear.
Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/)
A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process.
Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.
Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for related information.
Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for more information about Equal Opportunity laws and here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here (https://corporate.goodyear.com/content/dam/goodyear-corp/documents/policies/eeo-and-aa-affirmation/Goodyear-EEO-and-AA-Policy-Affirmation.pdf) .
Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details.
E-Verify Participation Poster (English and Spanish) (https://E-Verify%20Participation%20Poster%20English%20and%20Spanish)
If you have the right to work, don't let anyone take it away.
Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here (http://recruitifi.com/app/public/agency-registration?solicited_employer=8ed14977-19f5-49d9-997f-9392c2c544dc%27%3Ejoin%20our%20RecruitiFi%20community) .