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Summary This position is located in the Department of Veterans Affairs (VA}, Fayetteville VA Medical Center (VAMC), in the Dental Service. The Dental Lab Tech is to provide direct laboratory support to staff dentists & indirect patient care. The work affects the dental & medical well-being of the patient; full performance of a number of complex laboratory procedures relieves the dentist of many time-consuming tasks which are necessary in the treatment of a variety of conditions. Responsibilities Major Duties and Responsibilities to include but not be limited to: The technician is involved in complex removable and fixed oral-maxillofacial appliance including fixed , semi-fixed, or removable implant cases, partial and complete dentures when the severe nature of the dental abnormalities to be overcome require working to unusually close tolerances, resolving particularly difficult problems of retention, balance, reducing tension on natural teeth and tissue, and similar problems. The Dental Laboratory Technician also constructs routine full and partial dentures, dental splints and obturators, model work for fixed prostheses and other laboratory products to support the treatment needs of staff dentists. Functions include pouring primary and final impressions; fabricating custom trays; fabricating bite· rims; mounting casts on articulators; setting teeth for trial dentures/partials; investing, packing, processing and finishing dentures/partials; polishing prosthesis following adjustment; fabricating night guards; fabricating provisional prostheses; repairing broken prostheses; adding teeth to prostheses; pouring and pinning final crown and bridge impressions; sectioning dies; fabricating fluoride trays; fabricating stints; fabricating transitional partials, managing implant fabrication process and fabricating wrought wire clasps. The Dental Laboratory Technician consults with patients concerning their complaints regarding the esthetics of any present prosthesis. The Dental Laboratory Technician Provides recommendations, which may be accepted and incorporated, into the patient treatment plan without significant modification. The Dental Laboratory Technician consults in the laboratory concerning the follow-up actions with ongoing cases. Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (Veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Work Schedule: 4x 10 hours or 9x9 Monday- Friday TBD 40 Hours weekly. Compressed/Flexible: Compressed Schedule Available Virtual: This is not a virtual position. Position Description/PD#: Dental Laboratory Technician/PD024830 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a G-07 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements. Specialized Experience Use of dental laboratory material such as impression materials, plasters, stones, hydrocolloids, waxes, metals, acrylics, porcelain, and similar materials. Use of laboratory equipment such as hand tools, dental lathes, engines, and hand pieces, furnaces, casting machines, presses, flasks, and related equipment. Use of precision instruments such as articulators, surveyors, and microanalyzers. Construction of dental prosthetic appliances. GS-9 Grade Requirements Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Fabricate acrylic or porcelain crowns, bridges, or facings. Inspect completed work for precision, workmanship, and conformity with the prescription. Resolve the majority of problems independently while performing a full range of functions required in the construction of (1) porcelain or acrylic fixed or semi-fixed bridge restorations, (2) full or removable partial dentures, or (3) orthodontic appliances, or dental splints and obturators, when the construction of the appliance is complicated because of the unusual nature or intricacy of the design required to overcome acute abnormalities. Visualize the relationships of the parts to the whole at each step in the construction process and remain constantly alert to those elements of design and construction that are essential to the fit of the finished appliance Or Education Two full years of graduate education or a master's degree meets the requirements for GS-9. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: Eligible applicants must be physically and mentally able to perform efficiently the essential functions of the position, with or without reasonable accommodation, without hazard to themselves or others. Depending on the essential duties of a specific position, usable vision, color vision, hearing or speech may be required. however, in most cases, a specific physical condition or impairment of a specific function may be compensated for by the satisfactory use of a prosthesis or mechanical aid. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.