Job Information
West Virginia Employer Member Experience Representative in Fairmont, West Virginia
Teller / Member Experience Representative Location: Were currently hiring for our locations in Monongalia County, Marion County and Harrison County, WV. Final branch placement will be determined based on business needs and candidate preference, when possible. Member Experience Representatives may cover other locations or be assigned to a different home branch, based on operational need. Job Type: Full-Time, Non-Exempt, 37 Hours Per Week Hours: Monday Saturday, based on operational need. Starting Pay: From $16.75 per hour, commensurate with experience and qualifications. Application Period: We're currently accepting applications for this position from 04/20/2026 04/26/2026. Interested candidates are encouraged to submit their applications within this timeframe for consideration. About the Role This role is ideal for someone who enjoys helping people, building relationships, and developing a strong foundation in financial services. Serve members across multiple areas, including the lobby counter, drive-thru, and office spaces. Assess member needs and recommend appropriate financial products and services. Process a variety of financial transactions, including deposits, withdrawals, transfers, check cashing, and payments. Maintain and balance an assigned cash drawer in accordance with established policies and procedures. Open and maintain accounts, debit cards, term share certificates, and online banking services. Maintains trust and responsibility by keeping all member information confidential and in a secure location Stay current onand ensure compliance withall applicable policies, procedures, and regulatory requirements. What Were Looking For We welcome applicants from a variety of backgrounds - even if you havent done this exact role before. You May Be a Great Fit if You Enjoy working with people and solving problems Communicate clearly and professionally Stay organized and accurate in a fast-paced environment Can adapt to changing branch and member needs Are comfortable learning systems, procedures, and compliance expectations Basic Qualifications Must be legally eligible for employment in the United States. Must be 18 years of age or older. Must have obtained a high school diploma or GED. Must be available to work a schedule rotation based on operating hours. Preferred Qualifications One to three years of related experience, such as customer service, retail, or teller work. Strong communication and member service skills. Proficiency with computers, calculators, and related software. Accurate cash handling and solid, basic math skills. Demonstrated professionalism, courtesy, and tact. Self-motivated, solution oriented, and detail focused. Ability to work effectively in a fast-paced environment and proficiently manage multiple tasks. High accuracy when working with numbers and confidential member information. Strong analytical skills to support sound decision-making in member transactions. Physical Requirements While performing the duties of this job, the employee is: Regularly required to talk or hear. Frequently required to walk and sit; needs to be able to stand for extended periods of time. Use hand to finger, handle or feel; reach with hands and arms. Climb or balance; stoop, kneel, crouch or crawl. Must frequently or occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include but are not limited to close, distance and peripheral vision, depth perception and ability to adjust focus.