Job Information
RevCare, Inc. Customer Service Representative (Patient Accounts) in Fairlawn, Ohio
S-1489-9
Job Title: Customer Service Representative (Patient Accounts)
Worksite Location: Fairlawn, Ohio 44333
Number of Job Openings: 15
How to Apply: *APPLY DIRECT * to the employer by email (jseek@collectioncentral.com ).
Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.
RevCare, Inc. delivers innovative eligibility and receivable management
solutions to health systems nationwide.
Our services boost financial performance and patient satisfaction.
Position Summary
The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.
Key Responsibilities
Customer Service & Patient Interaction
[Respond to patient inquiries via phone, email, chat, and fax.]{times="" new="" roman""=""}
[Explain insurance coverage, billing statements, and payment options clearly and accurately.]{times="" new="" roman""=""}