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Language access is a core component of Fairfax Countys commitment to advancing racial and social equity. Under the direction of the Language Access Program Manager, this position is responsible for coordinating, assigning, and ensuring the effective delivery of interpretation and translation services in multiple languages for Juvenile and Domestic Relations Court (JDRDC) units and their partners. The role processes all language service requests in a timely and accurate manner and monitors daily utilization of vendors and volunteer services to inform budget allocation and resource planning. It also serves as a backup Spanish interpreter for urgent or last-minute cases.

This position provides comprehensive management of the VIP-Volunteer Interpreter Program, including oversight of volunteer recruitment, outreach, training, and coaching. It functions as backup support to the Management Analyst I, troubleshoots operational issues that arise on a daily basis, and prepares reports, presentations, and other materials as assigned. The coordinator oversees quality assurance and manages workflow to ensure agency-wide compliance with Title VI Limited English Proficiency (LEP) requirements. Responsibilities include developing, recommending, and implementing plans and initiatives to improve performance, quality, compliance, and operational efficiency. The position also supports a range of administrative and professional functionssuch as procurement and contract administration, human resources-related activities, information technology projects, and other related dutiesas needed. Overall, this role is integral to ensuring that services are accessible, equitable, and effectively delivered to Fairfax Countys diverse community.

The assigned functional areas of this position are language translation and interpretation, program coordination, project management and public administration.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home includingSpanish, Asian/Pacific Islander, Indo-European, and many others{tabindex="0"}. We encourage candidates who are bilingual in English and another language to apply for this opportunity. A foreign language skills stipend of up to $1560/year (full-time) may be given for qualified bi-lingual employees.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

• Performs a wide-range of professional work in multiple administration functions within an organizational unit including analysis and project management;
• May supervise administrative and paraprofessional staff;
• Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
• Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
• Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
• Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
• Serves as the point-person and liaison within the department and with central county departments regarding a designated program and functional areas of responsibility;
• Prepares reports and presentations of analysis and findings.