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The Salvation ArmyHawaiian and Pacific Islands DivisionRay and Joan Kroc Corps Community CenterEwa Beach, HI Job DescriptionPOSITION TITLE: Senior Maintenance TechnicianDEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)SUPERVISOR: Facilities ManagerFLSA STATUS: Non-ExemptCLASSIFICATION: Full Time, HourlyDATE: March 12, 2026GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the goal of all programs is a spiritual, emotional, and physical regeneration of all people.MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.KROC CENTER HAWAII VISION: Kroc Center Hawaii will be a dynamic and flourishing gathering place for diverse community; where all are welcomed, inspired, and transformed through the love of Christ.POSITION SUMMARY: The Facilities Senior Maintenance Technician plays a critical role in ensuring the safety, functionality, and overall excellence of the physical environment at The Salvation Army Ray and Joan Kroc Corps Community Center. This position is responsible for the hands-on, day-to-day maintenance, repair, and operational integrity of all buildings, grounds, swimming pool and utility systems within the facility.

Maintaining all structural, mechanical, electrical, plumbing, and related infrastructure systems, the Facilities Senior Maintenance Technician ensures that the Center remains fully operational, safe, and welcoming for members, guests, and staff.

In addition to performing advanced maintenance and repair functions, this role serves as a technical mentor and trainer, providing guidance and instruction to subordinate staff on the proper use of tools, machinery, and equipment. The Facilities Senior Maintenance Technician leads by example, teaching best practices for installation, troubleshooting, preventive maintenance, and repair of facility components and systems to promote efficiency, safety, and long-term asset preservation.

This position requires strong technical expertise, proactive problem-solving skills, and a commitment to maintaining the highest standards of facility operations.

REQUIRED EDUCATION AND EXPERIENCE:1. Minimum five years of hands-on progressive experience in facilities maintenance.2. Minimum five years of experience in a similar building facility, such as a college, health facility, school facility, community center or resort.3. Demonstrates thorough knowledge of repair, maintenance, and construction techniques, as well as the tools, methods, materials, equipment, and industry best practices used across construction and mechanical trades.4. Working knowledge of building codes, environmental rules and all other rules and regulations governing repair, maintenance and construction of facilities specifically with heating and cooling systems, sewer, plumbing, electrical, water, landscape, irrigation systems, swimming pool filtration systems, condensers, and de-humidifiers.5. Journey-level work in a variety of trades, read and maintain schematics and blueprints related to the facilities, sketch and review technical drawings to estimate repair and construction projects.6. Practice prudent fiscal responsibility related to property upkeep.7. Read, write and communicate in English with proficiency in oral and written communication skills.8. Valid Driver’s License and insured transportation.9. Proficiency in Microsoft Office, on-line HVAC mechanical systems, electrical control systems, and preventative maintenance programs.

PREFERRED EDUCATION AND EXPERIENCE:1. Three years of hands-on experience working with HVAC systems.2. Five years of hands-on experience working with commercial pool filtration systems.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.

ESSENTIAL FUNCTIONS:1. Maintain availability to work days, evenings, weekends, and holidays as required.2. Make informed technical decisions across a broad range of skilled trades.3. Monitor and manage the work order system to ensure timely completion of outstanding projects.4. Assist in developing, implementing, and maintaining comprehensive preventative maintenance programs.5. Assist management in evaluating whether projects should be completed in-house or outsourced.6. Provide technical guidance to management regarding the maintenance, repair, renovation, or replacement of equipment and facilities.7. Advise staff on proper handling, storage, and disposal of hazardous materials and waste.8. Maintain and repair high-voltage electrical systems, HVAC systems, and pool filtration systems.9. Inspect and monitor all buildings and grounds, including the aquatics center, swimming pools, outdoor recreation areas, gymnasium, worship and performing arts center, education center, fitness center, child watch, early childhood education center, dormitory, parking lots, and landscaped areas, and identify needed repairs or special projects related to plumbing, electrical, windows, or structural components.10. Conduct daily inspections of all electrical, security, communication, and ventilation systems throughout the facility.11. Serve as a primary responder for fire alarm activations, chemical spills, and hazardous materials incidents.12. Assist in developing and maintaining a year-round preventative maintenance plan.13. Promote and maintain a high level of operational efficiency throughout the facility.14. Meet regularly with management to help establish maintenance priorities and provide recommendations for repairs, remodeling, and equipment replacement.15. Support the training of maintenance staff in the proper use of equipment, tools, and cleaning supplies.16. Assist in the maintenance and upkeep of vehicles and motor-driven equipment.17. Perform quality control inspections on work completed by maintenance staff and external contractors.18. Help develop and maintain safeguards to protect facilities, grounds, equipment, and supplies.19. Conduct daily inspections for graffiti or vandalism on buildings and property, including multipurpose fields, bus stops, fences, and light poles. Document incidents with written reports and photographs as needed, report serious vandalism to the Police Department, and ensure prompt repair after documentation.20. Maintain a safe environment for members, guests, and employees; report all facility-related concerns to management promptly.21. Collaborate with the Aquatics Manager to maintain pool filtration systems and ensure compliance with health codes and regulations.22. Attend meetings as required.23. Maintain accurate records, including repair logs and required reports.24. Provide logistical and staffing support to various departments during special events, including events held during evenings and weekends.25. Perform additional duties as assigned.

MENTAL DEMANDS:1. Demonstrate the ability to prioritize and organize work assignments effectively, managing projects from initiation through completion.2. Perform job duties with strong attention to detail, efficiency, and accuracy.3. Thrive in a fast-paced environment while maintaining composure under pressure.4. Exhibit self-motivation, energy, enthusiasm, and the ability to manage a self-directed schedule with minimal supervision.5. Show a genuine commitment to delivering high-quality service and support.6. Respond to emergency or crisis situations calmly and effectively, applying sound judgment and problem-solving skills.7. Demonstrate self-discipline and the ability to work both independently and collaboratively within a professional team environment.8. Exercise sound judgment and take initiative in identifying and executing projects and improvements.

PHYSICAL DEMANDS:The Facilities Senior Maintenance Technician position is physically demanding and requires the ability to perform a broad range of active, hands-on technical duties in support of facility operations.

This role involves prolonged periods of standing and walking, as well as frequent climbing of ladders, balancing, stooping, kneeling, bending, stretching, crouching, and crawling to inspect, access, and service building systems and equipment.

The position requires strong manual dexterity and hand–eye coordination to safely operate tools, machinery, testing instruments, and diagnostic equipment. Clear visual acuity, both near and distance, is essential for reading technical diagrams and blueprints, inspecting mechanical and electrical components, and identifying potential safety hazards.

The employee must regularly push, pull, lift, and carry up to 25 pounds and occasionally lift or move items exceeding 25 pounds in connection with equipment installation, repair, and material handling. All physical tasks must be performed safely and efficiently in a variety of indoor and outdoor environments, which may include exposure to varying temperatures and weather conditions.

The position also requires availability to work all shifts, including evenings, weekends, holidays, and special events, as operational needs dictate.

COMMUNICATION DEMANDS:The Facilities Senior Maintenance Technician must demonstrate strong, professional communication skills to effectively coordinate facility operations and support organizational needs. This role requires frequent verbal and written communication with co-workers, supervisors, clients, contractors, and vendors to address maintenance requests, coordinate projects, and resolve operational issues. Responsibilities include responding promptly to written and verbal inquiries, preparing work orders and reports, documenting repairs and inspections, and maintaining accurate maintenance records.

The position requires the ability to clearly train and provide both verbal and written instructions to maintenance staff and contractors, as well as the ability to receive, interpret, and execute detailed instructions. Regular use of telephones, email, and other current communication technologies is essential.

The Facilities Senior Maintenance Technician must consistently interact with co-workers, community members, and vendors in a courteous, positive, and professional manner, reflecting the standards and mission of The Salvation Army. The position also requires the ability to collaborate effectively with individuals from diverse backgrounds, cultures, and circumstances, fostering a respectful and inclusive work environment. The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to collaborate with people of diverse backgrounds and circumstances.

DESCRIPTION OF WORK ENVIRONMENT:The Facilities Senior Maintenance Technician performs duties in a dynamic and physically active environment, with the majority of work conducted outdoors across The Kroc Center in Ewa Beach. The role routinely requires exposure to varying weather conditions, including heat, humidity, rain, wind, and prolonged sun exposure.

Work may also involve indoor mechanical rooms, rooftops, utility areas, and other facility spaces that may present elevated temperatures, noise, dust, or confined conditions. The Senior Facilities Technician must be prepared to safely perform responsibilities in these environments while maintaining high standards of operational readiness, safety compliance, and service excellence.

EQUIPMENT NEEDS:The Facilities Senior Maintenance Technician must be proficient in the safe and effective use of a wide range of tools, machinery, and technical equipment necessary to maintain commercial facilities and infrastructure.

CERTIFICATES & LICENSES:Must have a valid driver's license and insured transportation and participation in The Salvation Army’s Fleet Safety Program on an annual basis. Submit a copy of DMV Driving Record with less than two (2) violations (moving or accident) in last twelve (12) months to be eligible for this position.

First Aid, CPR and AED Certificate. Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army.

CLEARANCES:The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.