Job Information
Confidential Customer Service Representative in Everett, Washington
Customer Service Representative -- Auto Lending
Location: Everett, WA
We're excited to grow our team! As a locally owned and rapidly expanding auto lending company, we're looking for an energetic and motivated Customer Service Representative who thrives in a fast-paced environment. This is a great opportunity to bring your experience into a supportive workplace where hard work and dedication are recognized and rewarded.
What You'll Do
Serve as the first point of contact for customers by phone, email, and in person
Provide professional, friendly service and build strong customer relationships
Process applications, payments, and other customer requests accurately and efficiently
Maintain detailed records and follow required procedures
Support collections and underwriting teams when needed
Learn and adapt quickly as new processes and tools are introduced
What We're Looking For
A self-driven, upbeat personality with a strong sense of urgency
Ability to prioritize and multitask (phones, emails, filing, etc.)
Strong verbal and written communication skills
Attention to detail and follow-through
Ability to manage daily tasks independently and adapt to change
Previous auto industry, lending, collections, or underwriting experience is a plus---but we're willing to train the right person
Bilingual English/Spanish is a plus, but not required
What We Offer
Compensation: $18.00--$20.00 per hour, depending on experience
Schedule: Monday--Friday, 9:00 AM to 6:00 PM
Paid time off and holiday pay
On-the-job training, including software and process support
A stable, full-time position with room for advancement
A friendly, team-oriented environment where your contributions matter
If you're ready to take the next step in your career and grow with us, we'd love to talk to you!
Apply today: Please send your resume to info@qualityfundingllc.com