Job Information
West Pharmaceutical Services Receptionist (m/f/d) in Eschweiler, Germany
Receptionist (m/f/d)
Requisition ID: 73134
Date: Mar 2, 2026
Location:
Eschweiler, NW, DE
Department: Maintenance
Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Contract Details: fulltime, fixed term
To be filled: asap
No relocation is provided for this opportunity.
This is an onsite position requiring the team member to be onsite 5 days a week.
Job Summary
As a Receptionist (m/f/d), you play a key role in the success of the front desk operations. You welcome visitors at reception by greeting them appropriately, making them feel welcome, directing them, and announcing them. You inform visitors about the facility’s security regulations, ensure compliance with these regulations, and handle inquiries as well as the routing of incoming calls. In addition, you contribute to office security by adhering to safety policies and controlling access through the reception area.
Essential Duties and Responsibilities
Welcoming and assisting our guests, suppliers, and employees
Receiving, screening, and forwarding incoming phone calls in German and English, as well as handling minor tasks directly
Managing organizational and administrative tasks at reception (e.g., maintaining the visitor logbook, issuing visitor badges)
Ensuring smooth operations in the reception area (e.g., seminar support, hospitality services, ensuring availability of office supplies and materials)
Ordering daily-use materials and supplies
Organizing pool cars, access management, mail handling, and other assigned responsibilities
Education
- Successfully completed vocational training in a commercial field or in the hotel and hospitality industry is desirable
Work Experience
- Initial relevant professional experience is desirable
Preferred Knowledge, Skills and Abilities
Professional attitude and appearance with a strong sense of responsibility
Friendly, confident, and positive demeanor with a strong service-oriented mindset
Highly accurate and structured working style, reliability, and flexibility
Strong organizational skills
Intercultural competence
Very good German and English language skills; additional languages are an advantage
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.
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