Job Information
BCInsourcing Bilingual Benefit Engagement Specialist in Emporia, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13551320
At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, youll feel right at home here.
BCInsourcing, a Lockton Company, is one of the nations leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients HR departments to support both organizations and their employees.
Location: This role operates on a hybrid schedule, requiring 12 days onsite at Simmons and 34 days remote per week.\
ESSENTIAL FUNCTIONS
- Represents BCInsourcing as Company Ambassador by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the clients employees.
- Participates in providing SME-certified-license knowledge in clients HR/Benefit meetings, NEO presentations, and group meetings for clients managers to navigate the concerns of their departments employees.
- Makes independent decisions regarding outreach strategy while participating in the clients initiatives and projects related to total rewards.
- Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages.
- Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions.
- Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions.
- Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcings quality assurance.
- Participates in developing communication strategies to achieve the clients goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners.
- Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the clients management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately.
- Obtains and maintains an active Life, Health, and Accident Insurance Producers License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcings Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the clients leadership and employees. Promptly notifies BCInsourcings Licensing Specialist of any information or situation that may impact active licensure or appointment status.
- Maintains a working knowledge of the clients annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the clients employees including evenings and weekends, traveling as necessary.
- Performs other responsibilities as requested by supervisor or client.