Job Information
Lorain Injury Center, LLC Front Desk Receptionist in Elyria, Ohio
Pay: $17.00 per hour
Job description:
Job Title: Front Desk Receptionist
Location: Lorain Injury Center
About Us: Lorain Injury Center is a rehab-based chiropractic clinic that specializes in auto accidents, worker's compensation injuries, and a wide variety of other injuries. The clinic offers conservative chiropractic treatment, physical therapy, massage therapy, acupuncture, and boasts a large network of referring providers.
Job Type: Full-time
Pay: $17 per hour
About the Role
We are seeking a detail-oriented and organized Front Desk Receptionist to support our busy clinic with scheduling appointments, answering phones, and working with patients to coordinate their care. This is a non-clinical role focused on administrative tasks, patient scheduling, third party correspondence, communication, and process facilitation.
If you have experience in medical scheduling, EHR, or related fields and enjoy multitasking in a supportive healthcare/legal environment, this could be the perfect fit!
Responsibilities
- Schedule and manage patient appointments efficiently using electronic scheduling systems
- Answer, screen, and direct incoming phone calls in a professional and courteous manner
- Send and receive fax transmissions, including medical records, referrals, and prescriptions
- Coordinate patient care by communicating with providers, specialists, labs, pharmacies, and insurance companies
- Verify patient insurance information and assist with pre-authorizations when needed
- Greet patients and handle check-in/check-out procedures
- Maintain accurate and up-to-date patient records and office files
- Manage incoming and outgoing mail and correspondence
- Assist with billing questions and basic administrative tasks
- Ensure the office environment remains clean, organized, and welcoming
Qualifications:
High school diploma or equivalent required; Associate's degree or medical office training preferred
1--2 years of experience in a medical office, dental office, or similar healthcare setting (preferred)
Strong knowledge of medical terminology and HIPAA regulations
Proficient in using p