Job Information
Gold Dust Elko, LLC Gold Dust West Elko - IT Tech Support Analyst Level I in Elko, Nevada
POSITION:IT Tech Support Analyst Level I
SCHEDULE: Will discuss with applicant LOCATION: Elko, NV SALARY: $51,900.00 - $62,200.00/YR
TO APPLY: Career Page:https://secure4.saashr.com/ta/6161986.careers?CareersSearch=andlang=en-US
* Please note, employers may close jobs on the website at any time.*
*SUMMARY: *Jacobs Entertainment is currently in search of an IT Tech Support Analyst Level I for Gold Dust West Elko. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3-Card Poker. Across the parking lot is our 80-room Hampton Inn featuring Wi-Fi, a swimming pool, fitness center and a hot breakfast for all guests.
*MINIMUM/PREFERRED REQUIREMENTS: *
- Must be fluent in English
- High school diploma and/or 4 year experience in IT
- Competencies required: Windows OS Microsoft Office Suite, Laptop/Desktop, PC configurations
- Required Certifications.
- Two of the following or equivalent
- CompTIA Network
- CompTIA Security
- CompTIA Server
- ITIL or Equivalent
- VMware or equivalent
- Ability to multitask in demanding environments
- Excellent organizational and communication skills required
- Ability to read, analyze and interpret common scientific and technical journals
- Working knowledge of Networking and TCP/IP
- Working knowledge of Domain and Activity Directory Support
- Proven ability to work with users diplomatically and skillfully
- Requires State of Nevada Gaming license
- Identification that establishes identity
- Identification that establishes the right to work in the United States
JOB RESPONSIBILITIES/DUTIES:
- This position will support all JEI properties across Nevada
- Ability to work with users diplomatically and skillfully
- Exercises judgement and decision making in the diagnosis and resolution of computer hardware and software problems
- Performs full range of work assigned and works with some independence and initiative
- Enforces IT policies as it relates to financial systems and take appropriate course of action
- Installs and maintains database hardware and software
- Organizes work, sets priorities and meets critical time deadlines
- Participates in team meetings, providing input and suggestions. Participates in setting short and long term goals
- Monitors systems to ensure compliance with company and governmental policies
- Provide written documentation of all duties
BENEFITS:
- $200 Referral Bonus
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
- Employee Assistance Program FREE of charge
- Company paid Life Insurance and ADandD
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs
- Work towards your future advancement within the companymost of our supervisors and managers are promoted from within