Job Information
CommonSpirit Health Medical Office Rep in Elk Grove, California
Requisition ID: 2026-467323 Employment Type: Full Time Department: Internal Medicine Hours/Pay Period: 80 Shift: Day Weekly Schedule: Monday - Friday (7:30a-4:30p) Remote: No Category: Billing and Scheduling
Job Summary and Responsibilities
As a Medical Office Representative at our Dignity Health Medical Foundation clinics, now part of CommonSpirit Health, you’ll be the first to greet and prove excellent customer service to our patients, physicians and other visitors. You will be the primary phone contact for incoming calls to the clinic and effectively communicate and distribute all messages.
Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. This is the perfect opportunity if you are interested in growing your career in healthcare.
Some of your daily activities will include:
Collecting and updating demographics and insurance information
Verification of health plan eligibility
Taking complete and accurate messages
Scheduling mutually acceptable appointment times utilizing an electronic practice management system
Performing other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines
PROVIDES EXCELLENT CUSTOMER SERVICE
DEMONSTRATES TECHNICAL COMPETENCE
ACTS WITH A SENSE OF URGENCY
PRO-ACTIVELY CONTRIBUTES TO ORGANIZATIONAL EXCELLENCE
DEMONSTRATES EFFECTIVE STEWARDSHIP
CONTINUOUSLY CHALLENGES STATUS QUO
Job Requirements
Required
High School Graduate General Studies, upon hire or
High School GED General Studies, upon hire and
Experience with standard office equipment
Preferred
Six (6) month's experience in an outpatient setting as a Medical Office Receptionist or
An equivalent amount of experience in a high-volume customer service role in another industry/environment or
6 months experience as a phone receptionist or health information associate within Dignity Health Medical Foundation and
Experience with multi-line phones/ACD phones
Six (6) month's experience in an outpatientsetting as a Medical Office Receptionist or
an equivalent amount ofexperience in a high-volume customerservice role in anotherindustry/environment; or
6 monthsexperience as a Phone Receptionist orHealth Information Associate withinDignity Health Medical Foundation. and
Experience with multi-line phones/ACDphones
This position is represented by the SEIU-UHW.
Where You'll Work
Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve .We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)