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Job Information

Sagility LLC Work from Home: Customer Service Representative (Healthcare) - REQ-003600 in El Paso, Texas

Experience:

Minimum of one (

1) year of experience in a call center environment is required for this position

  • Previous healthcare experience is a plus.

Education:

  • High School Diploma or equivalent is required per policy

Language: English required (Spanish is a plus) to communicate with clients and staff.

  • Bilingual preferred

Driver's License: Not required for this position.

Requirements:

  • Must be 18 years or older per policy

    • Reliable attendance, with no absences in the first 90 days.
    • Typing at least 25 WPM.
    • Hardwired internet connection with minimum speeds of 5 Mbps upload and 10 Mbps download.
    • Secure, private work area at home
Duties: We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.
Shift:

  • Flexible availability, including weekends.

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