Job Information
ABM Industries Account Supervisor, Janitorial Services in El Paso, Texas
Overview
The Account Supervisor is responsible for overseeing daily site operations, ensuring service delivery meets contractual obligations, and supervising front-line team members. This role serves as a key point of contact between operations, employees, and the client to ensure high levels of performance, safety, and customer satisfaction.
Pay: $20.00 - $21.00/hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM Employee Benefits: Staff & Mgmt (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)
Responsibilities
Supervise and support on‑site personnel, ensuring proper staffing, attendance, and performance
Ensure all work is completed in accordance with company standards, client expectations, and contractual requirements
Conduct routine inspections and audits to maintain quality, cleanliness, and compliance
Train, coach, and mentor team members; address performance issues and support corrective actions when needed
Manage schedules, timekeeping, and daily task assignments
Serve as the primary liaison between the client and operations leadership
Ensure compliance with company policies, safety standards, and regulatory requirements
Assist with onboarding, disciplinary actions, and performance evaluations
Monitor supplies and equipment; report maintenance or inventory needs
Respond promptly to service requests, issues, or escalations
Qualifications
High school diploma or equivalent required; some college or relevant coursework preferred
1–3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service‑driven environment
Strong leadership, communication, and organizational skills
Ability to work independently and manage multiple priorities
Proficient with basic computer applications (email, timekeeping, reporting systems)
Ability to remain professional and adaptable in a fast‑paced environment
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift up to 25–40 lbs as needed
May require bending, stooping, and climbing stairs depending on site needs
Work Environment
Fast‑paced operational setting
May involve exposure to cleaning chemicals, noise, and varying temperatures
Requires adherence to safety regulations and site‑specific protocols
Background checks and security clearance may be required depending on location
REQNUMBER: 150733
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.