OneMain Financial Jobs

Position contingent upon award of the contract.

MISSION:

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success.

JOB SUMMARY:

The Telecommunications Administrator II is responsible for providing high-level support and disaster recovery expertise. Primary duties are to plan, design, troubleshoot, and oversee the construction and maintenance of telecommunications networks and equipment used for telephones, voicemail, PBX, video, or data communication.

EXAMPLES OF ESSENTIAL FUNCTIONS:

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

• Establish communications systems by installing, operating, and maintaining voice, video, and data communications network circuits and equipment.
• Maintain communication circuits and equipment by identifying, correcting, or escalating problems.
• Plan network installations by reviewing customer requirements, assessing site plans, manuals, and technical specifications, ordering and gathering equipment and materials, and preparing an installation diagram.
• Establish voice, video, and data networks by terminating and splicing cables and programing and installing telecommunications equipment (routers, switches, multiplexors, and media converters) according to USAF and Industrial Standards.
• Operate and maintain VTC requirements for the site and perform system hardware and software updates, site certifications, and network registrations.
• Test network backup procedures and update documentation.
• Maintain digital messaging servers and displays by providing design, procurement, installation, programming, and troubleshooting.
• Provide administration and maintenance support of T-Metrics application, add/remove agents, add/remove telephone numbers, record a message of the day for "special/emergency occasions," and act as a liaison for main changes for call tree.
• Maintain an adequate supply inventory.
• Install and maintain multiple Audio/Video Presentation Systems configurations, design, procurement, upgrade, and troubleshoot.
• Program DMS100 PBX features and services on multiline and single-line telephone instruments.
• Collaborate with local communication squadron and commercial providers to maintain FTS, ISDN, POTS, VoIP, and satellite services for the customer.
• Assist vendors and facility management with alarm, paging, HVAC, CATV, commercial ISP, and other special circuits.
• Support MILCON demolition and construction projects.
• Maintain doctor/patient evaluation system and 16 channel CCTV video/audio monitoring system.
• Collaborate with third-party vendor and support services, VARs, 96 CS, Polycom/CISCO, Verizon, Cox, etc. Commercial Cellular Support, signal enhancement (DAS), and product support.
• Manage cellular billing and inventory, monitor usage, and modify device service plans.
• Support equipment and applications to provide American Sign Language (ASL) communications between providers and deaf patients.
• Perform backup support outside of the primary position function as assigned.

TEAM SUPPORT:

• Coordinate and lead others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
• Build, confirm, and prioritize project plans and deliverables with clients and vendors.
• Work independently in a collaborative team environment, often with other clients and vendors.
• Monitor projects and ensure client requirements are met.
• Demonstrate analytical and problem-solving skills and strong leadership and project management skills.
• Serve as team leader and mentor to work with clients and vendors.
• Assist management with recruiting and training of staff.
• Support the preparation of proposals, business plans, standard process documen ation, and other documents related to the government contract.
• Attend required training.

MINIMUM QUALIFICATIONS:

Must have a Bachelors Degree in Information Technology, Computer Science, or a related field.

Must have a minimum of five (5) years of experience in the field or a related area.

May substitute equivalent combination of education and exp