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Summary:

This position description covers the Field Service Engineer (FSE) position. The FSE position is accountable to the Work Group Lead (WGL) for the overall support of in-scope work in WBS130. The FSE is responsible for understanding the RFandESS Statement of Work (SOW) and the Performance Work Statement (PWS) and specifically understanding the WBS130 sections of the SOW and PWS. This includes troubleshooting, repairing, procuring, and sustaining and development of all systems related to the Telemetry and Radar Acquisition data Processing Systems (TRAPS), Mission Control Centers (MCC), data distribution and recording systems, Mobile Operations Facilities (MOF), Range Safety Station (RSS) and project owned Ground Control Stations (GCS).

Troubleshoot analog and digital circuits to component level; as well as

be responsible for overseeing all associated technical support to ensure timely completion of work while meeting or exceeding quality standards. The FSE position receives technical and administrative guidance from the WGL. Work is reviewed for compliance with accepted practices and AS9100 Quality Management Standard compliance.

Essential Duties and Responsibilities:

• Comply with Dryden Aeronautical Test Range (DATR) Configuration Control Board (CCB) processes, including Configuration Change Requests (CCR), System Test Reports (STR) and Discrepancy Reports (DR) to ensure accurate and timely reporting.
• Develop and update configuration drawings in Visio.
• Perform periodic and corrective maintenance and sustaining engineering on highly specialized telemetry real-time data processing and post flight processing systems in accordance with established procedures and can independently troubleshoot, recover and work around routine and non-routine problems.
• Independently work with customers and projects to develop, integrate, test, install, operate and maintain complex system of systems while maintaining high standards of workmanship while following NASA and DATR establish practices.
• Ability use test equipment such as: Spectrum Analyzer, O-Scope, Multimeter, Power Meter and other test equipment.
• Technical familiarity with the equipment operated and maintained at the Armstrong Flight Research Center desired. Provide specialized support essential for the successful operations of mission critical facilities.
• Implements quality procedures and work instructions.
• Review and approve employee's timecards if the WGL is not available.
• Train and mentor junior-level personnel.
• Provides technical direction and performs technical tasks for all activities within WBS130.
• At the direction of the WGL, assign work to the junior-level employees in the section and recommends training as required.
• Coordinates and manages the System Operations and Maintenance Plan (SOMP) for the equipment assigned to the WBS130, including preventive and corrective maintenance.
• Proposes new processes based on innovations or in response to negative trends observed during project tracking analysis. Implements quality procedures and work instructions.
• Manage and provide sustainment and test engineering support.
• Perform other related duties as required by management to include supporting other work centers during surges. This may include cross training into other function areas to meet overall contract performance objectives.
• As required, may be delegated to fill in as the Work Group Lead.

Knowledge, Skills, and Abilities Required for this Position:

Must have a strong technical background with an emphasis on operations and maintenance of highly specialized telemetry and radar data processing systems.

Perform the operations, maintenance and troubleshooting of relevant equipment, cable fabrication and termination with an emphasis on electronic theory.

General knowledge of MM and SM fiber optic systems and applications. In depth knowledge of PC hardware and software oper ting systems, networking, and troubleshooting.

Excellent customer service skills.

Computer system literacy. Ability to effectively use word processing and spreadsheet software programs such as Microsoft Word, Excel, Power Point, Visio and Outlook.

Technical familiarity with the equipment operated and maintained at the Armstrong Flight Research Center desired.

Ability to read, write, speak and understand the English language.

Ability to effectively work in a technically diverse workforce.

Ability to effectively present technical information to various audiences ranging from the customer to the RFandESS senior management team.

Ability to comprehend electronic formulas, drawings and schematics. Analyze and troubleshoot electronics systems and sub-systems to the component level. Work under the pressure of a real-time mission environment.

Use a computer to input and retriev