Job Information
Insulectro Technical Account Manager in Eden Prairie, Minnesota
INSULECTRO, the largest national distributor of Printed Circuit Board and Printed Electronics materials is seeking a Printed Electronics Sales Expert to focus on maintaining the existing customer base and developing new substrate business within North America. This role also works with our current sales team to assist in developing new opportunities as well as our Product Management group to assist in product development and supplier support. We are looking for the perfect fit of education, experience and attitude that matches our company culture and enhances our service level to our customers and our suppliers. What You'll Do...
Key success factors in this role are the ability to identify issues /problems, develop solutions, deliver and capture value. This requires the Sales Expert to gain a deep understanding of customer needs and processes as well as our product and service offerings.
Generate new and repeat sales by providing product and technical information in a timely manner and by building and maintaining customer relationships
Develop and implement a business plan to increase customer base and sales in Printed Electronics market to meet annual sales goals
The Sales Expert is also responsible for managing and strengthening relationships at all levels of the customer organization within the manufacturing, engineering and technical group.
The position requires initiative, effective time management and result orientation. The Sales Expert needs to have excellent communication skills and the ability to lead a team of peers.
Provide technical support to customers and sales team through knowledge of product, samples, and data sheets
Providing training seminars to Technical Account Manager and Distribution Sales Managers
Support INSULECTRO activities by attending and participating in trades shows, symposiums, industry and customer events
Support Product Management team in identifying new products INSULECTRO should add to product portfolio
Partner with suppliers and manufacturing to further penetrate customer base
Work with Inside sales (DSM) teams to continue to develop increase MCM percentages
Service North America and increase sales by value selling, cross-selling, up-selling, add-on sales & offering promotional sale inventory
Visit customer sites and provide excellent customer service and satisfaction while increase sales output
Partner with internal departments such as product management, supply chain, purchasing, etc., to ensure timely delivery of product and ensure product is on hand
Work with TAM’s, DSM’s, product management team and materials group in forecasting material requirements and interface with customers on needs
Educate customers about terminology, system tools and features, and benefits of products to improve product-related sales and customer satisfaction
Review quotes, orders, and returns; provide accurate information regarding availability of in-stock items
Plan and prioritize sales calls, sales visits, pricing decisions, etc to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitive
Our Wish List...
Self-motivated business professional who is driven to succeed and is results orientated
Technically competent in the Printed Electronics industry with a proven track record for sales and new business development
Minimum 5 years outside sales experience or technical support in the printed electronics industry
Four-year degree Engineering or Business
Proven sales/business development record
Ability to travel >30%
Excellent communication and interpersonal skills
OEM Experience a plus
Proficient in Microsoft Excel, Word, PowerPoint
Familiarity with SalesForce.com or other CRM system is a plus
What you'll get...
Competitive salary and commission plan
Fun, high-energy company with a work hard, play hard attitude
Comprehensive health benefits package including Medical, Dental, Vision, Life, Disability Insurance and more.
401(K), Paid Time Off and Holiday pay
A great group of people to work with!
The salary range for this position is between $85,000 and $95,000 per year depending upon experience.