OneMain Financial Jobs

Job Information

JAMF SOFTWARE LLC Customer Success Manager(Account Manage) in EAU CLAIRE, Wisconsin

JOB REQUIREMENTS: What you can expect to do in this role: Serve as the primary post-sale point of contact for assigned accounts, acting as a trusted advisor on Apple device management and security. Build and maintain executive-level and operational relationships with key stakeholders. Lead strategic account reviews, health checks, and planning sessions aligned to customer goals. Drive adoption and maturity of Jamf solutions to achieve measurable customer outcomes. Own and facilitate the full renewal process for CS-Owned accounts, including forecasting, quoting, negotiating, and closing renewal opportunities. Partner with Sales and Technical counterparts to identify upsell/cross-sell opportunities and support expansion strategies. Maintain accurate records in CRM and Customer Success platforms (Salesforce, Gainsight). ***** OTHER EXPERIENCE AND QUALIFICATIONS: What we are looking for: 3-5+ years in Customer Success or Account Management within a SaaS environment. (Required) Proven experience managing enterprise or mid-market accounts with complex needs. (Required) Familiarity with Apple ecosystems (macOS, iOS, iPadOS) and enterprise IT workflows. (Required) Strong understanding of SaaS lifecycle, renewals, and customer health metrics. (Required) Excellent communication, negotiation, and executive presence skills. (Required) Experience in IT, cybersecurity, or endpoint management solutions. (Preferred) Technical acumen in MDM, Apple Business Manager, or security frameworks. (Preferred) Demonstrated success operating within integrated account teams to align customer success strategies with go-to-market objectives. (Preferred) #LIHybrid Education & Certifications: HS Diploma / GED Degree (Required) 2 Year /Associates Degree or higher (Preferred) Certifications inJamf Products (Jamf 100, Jamf 170, Jamf 200) (Preferred) A combination of relevant experience and education may be considered ***** APPLICATION INSTRUCTIONS: Apply Online: https://tinyurl.com/3mn7uauf

DirectEmployers