Job Information
LIPPERT AUTOMOTIVE Automotive Customer Support Specialist in EAU CLAIRE, Wisconsin
JOB REQUIREMENTS: Overview Join the Lippert Team! Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all our customers. Automotive Product Support Specialist Our Automotive Product Support Specialists interface with customers on the technical aspects of our products and services. They provide problem resolution and troubleshooting to customers as well as play a key role in communication of product updates. They seek feedback from internal and external customers to improve customer experience. Monday thru Friday 8am-5pm. Responsibilities Research and develop technical information and materials. Research and develop product information. Maintain computer records. Communicate with outside vendors and sales representatives. Solve customer/vendor issues. Assist customers with automotive product installation questions. Answer customer product questions using product knowledge and catalogs. Qualifications Microsoft Office and solid computer skills required. Experience with assembly drawings helpful. 2 years of experience in Customer Relations in the automotive service field preferred. Experience in automotive component sales and repair required. Automotive/Trailer maintenance experience preferred. Work Authorization/Security Clearance Must be eligible to work for any employer in the United States. Why We are Different At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members\' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members. What You will Get A unique, inclusive, and supportive company culture. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more! Fair and competitive compensation. Career development and mentoring and opportunities to grow. Holiday, personal and vacation days. Apply at careers.lippert.com! Pay Group : AAP/EEO Statement Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation,... For full info follow application link. LCI provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information, or any other legally protected category. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/222A4E987E1443F4