Job Information
River Valley Co-op Prepared Foods Bakery Shift Leader in Easthampton, Massachusetts
EASTHAMPTON Purpose: To assist the Prepared Foods Manager with supervising the daily shift operations of the kitchen for scratch and bake-off operations; to meet goals for sales, margin, labor expense, and customer service; and provide support to the Prepared Foods Manager for department-wide (kitchen, counter) supervision as needed in the absence of other department supervisors. Responsibilities PRODUCT FOR SALE Mix and bake a varied assortment, including cookies, scones, muffins, ring cakes, layer cakes, coffee cakes, bars, and pies, and train and supervise staff to do the same. Plan and maintain attractive, fully stocked Service and Grab-and-Go dessert sections. Plan and maintain appropriate cross-merchandise pairings with our seasonal deli fare. Provide input on new recipes and products for sale; research and develop recipes based on the Director of Food Services\' guidelines. Follow approved recipes and ensure staff do the same. Bring any suggested changes to the Prepared Foods Manager and Director of Food Services. Accurately label and date all items made with all ingredients every time. Ensure the freshness of items for sale by rotating, diligently monitoring dates, keeping batches separate by date, and actively promoting sales of short-dated products while still viable. Regularly inspect the product for quality and consistency. Review shrink/waste/excess product information logs and provide input to the Manager on controls. PURCHASING For ingredients and supplies as assigned by the Prepared Foods Manager: Confer with the Prepared Foods Buyer to place orders to ensure an uninterrupted supply. Receive orders in the absence of the Prepared Foods Buyer or ensure proper receiving by other deli staff. Make recommendations to the manager based on trends observed. DEPARTMENT OPERATIONS Consistently ensure the kitchen is maintained safely, orderly, and sanitary, following guidelines set by the Board of Health, Prepared Foods Manager, and Prepared Foods Assistant Manager. Ensure adherence to all food safety/cold and hot storage procedures. Participate in the process of creating seasonal, special, and holiday menu items with the Director of Food Services. Advise the Prepared Foods Manager, Prepared Foods Assistant Manager, and/or Manager on Duty (MOD) of observed potential equipment repairs, replacements, or upgrades necessary. Monitor cooler temperatures; monitor heat unit temperatures. Advise the Manager on Duty (MOD) of observed issues. Ensure established opening and/or closing procedures are adhered to (including cleaning schedule). Pull old or low-quality products and dispose of them properly following established recording procedures. Participate in periodic inventory counts. Ensure Allergens are correctly identified on scale labels and the packaged product has the correct sticker (vegan, gluten-free, etc.). SUPERVISION & LEADERSHIP Partner with Department Managers to create/maintain/organize prep production lists and delegate tasks where necessary. Support existing systems for special orders and catering orders; recommend improvements. Participate in hiring (applicant screening, interviews), training, and review processes. Act as a point person for conflict resolution or problem-solving during shifts, in the absence of a manager. Maintain open communication with all staff at all times, including regular meetings with staff and supervisors. Demonstrate, encourage, and support a positive, productive, and customer-service-based work environment. For more details and full job description please see webiste.