Job Information
South Shore Community Action Council Intake Specialist in East Wareham, Massachusetts
Core Responsibilities: Assist families in the application and enrollment process. Make referrals to other programs. Master the Federal and State guidelines and eligibility requirements relating to all the programs. Navigate the case management database system-GoEngage and state subsidized childcare computer system (CCFA). Maintain standardized intake procedures, include reviewing applications, returning calls/emails, collecting documentation, scheduling intakes, and working with parents to obtain documents, completing required paperwork and generating income calculations for eligibility. Maintain childcare subsidies and recertifications, child?s files, coordinate orientations, processing enrollment paperwork and required eligibility documents. Confidentiality is required. Core Qualifications: High school diploma or HISET/GED equivalent. MS Office Suite mastering of skill is required, excellent customer service, ability to prioritize tasks, meet deadlines and stay organized. Intermit business travel will be required and will be reimbursed at IRS mileage rate, as approved by program director; a personal vehicle is required for travel. Minimum Requirements at employment: Must be at least 18 years of age to apply Date of posting 4/3/26 deadline to apply 4/14/26; or until a suitable candidate is found Valid MA state driver?s license; DCF background check References will be required upon hire