Job Information
LEGOLAND Retail Shift Lead in East Rutherford, NJ, New Jersey
What you'll bring to the team
Retail Shift Lead ?✨
Do you love creating awesome guest experiences? Enjoy a fast-paced, energetic environment? Ready to help lead a team while surrounded by creativity and fun?
LEGOLAND Discovery Center New Jersey is on the lookout for an enthusiastic Retail Shift Lead to help keep our retail and café experiences built for fun!
? About the Role
OurRetail Shift Leads are master builders of the guest experience. You’ll help keep everything running smoothly — from supporting Retail Hosts to ensuring our retail and café areas are bright, organized, and fully stocked.
On designated days, you’ll step into a supervisor-on-duty style role, helping guide daily operations and keeping both guests and team members smiling.
If you’re dependable, punctual, and ready to jump in wherever needed, you’ll fit right into our brick-tastic team.
Qualifications & Experience
? What You’ll Be Building Each Day
Help lead daily retail & café operations for a seamless guest experience
Support, motivate, and guide Retail Hosts on the floor
Keep retail spaces clean, organized, and fully stocked
Deliver friendly, engaging, LEGO-worthy guest service
Step into Supervisor-on-Duty responsibilities on assigned days
Assist with restocking, merchandising, and inventory tasks
Promote teamwork and open communication across the team
Confidently assist guests with questions or needs
Uphold all health, safety, and operational standards
Jump in to support the attraction wherever needed
? About You (Our Ideal Builder!)
You’d be an awesome fit if you are:
✔ Always on time and reliable — your team can count on you
✔ Known for your strong work ethic and positive attitude
✔ Friendly, approachable, and guest-obsessed
✔ Eager to learn, grow, and take initiative
✔ Comfortable in a lively, fast-moving environment
✔ A natural team player who communicates well
Benefits
The Perks of the Magic ✨
? Fantastic Health Coverage: Enjoy comprehensive medical, dental, and vision benefits to keep you feeling your best.
? Generous Paid Time Off: Take the time you need to rest, recharge, and come back ready to create more unforgettable moments.
?️ Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions.
? Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.
? 401(k) Savings Plan: Build your future with our company-matched retirement program.
? Tuition Assistance: Pursue your passions with educational support and reimbursement programs.
? Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.
Pay Range
USD $18.75/Hr.
Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/11580/retail-shift-lead/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City) US-NJ-East Rutherford, NJ
Job ID 2026-11580
Employment Type Full-Time
Offer/Contract Type At Will (US Only)
Location Name LEGOLAND Discovery Center New Jersey