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Working/Functional Title

Mgr of OCR Operational and Organizational Effectiveness

Position Summary

Reporting to the Office for Civil Rights and Title IX Education and Compliance (OCR) Chief of Staff, the Manager of OCR Operational and Organizational Effectiveness serves as the lead for the office's operational functions. Serving as OCR's Human Resources Officer (HRO) and Fiscal Officer (FO), the Manager provides leadership in fiscal stewardship, human resources administration, and organizational operations to fulfill OCR's strategic commitment to operational excellence. The Manager supervises an Executive Secretary II responsible for reconciliation, monitoring, and financial transactions, and works with administrative staff across all branches to build a cohesive office-wide administrative support network. This position additionally serves as OCR's primary building and facilities liaison---coordinating office space, facility work orders, managing technology inventory, and communication with related campus partners.

Primary Accountabilities

Operational Team Leadership

The Manager will provide direct supervision and indirect leadership of OCR's administrative support teams to further the office's focus on operational excellence. Duties include, but are not limited to:

· Provide direct supervision, coaching, and performance planning for the Executive Secretary II who is responsible for reconciliation, monitoring, and financial transactions.

· Coordinates with administrative support staff across OCR to build cohesion, expand consistency, and enhance effectiveness in operational functions.

· Leads cross-functional work groups around operational improvement initiatives.

Human Resources Operations

The Manager will work collaboratively across OCR to support the establishment of strategic human resource operations and then serve as the primary manager of OCR's human resource functions. Duties include, but are not limited to:

· Ensures OCR's HR practices comply with university policies, collective bargaining agreements, and relevant laws; identifies and mitigates HR-related risks.

· Provides human resources support in the strategic management of the unit and advises unit administrators on relevant policies and procedures;

· Develops, implements and monitors varied human resources management approaches to attain organizational goals;

· Collaborates with hiring managers in the development of recruitment and onboarding plans for each role including developing screening criteria, advising on inclusive search practices, and ensuring documentation consistency and workflow compliance;

· Establishes, administers and coordinates the consistent and flexible hiring processes and the monitors the processing of all personnel actions for the unit; and

· Monitors and supports performance appraisals for department employees including participating in the development of strategies to support staff and supervisors in responding to performance concerns;

· Acts as a resource to and provides guidance to support the resolution of issues or concerns with executive management, staff, student employees and department administrators in the administration of HR programs and functions;

· Gathers, analyzes, and disseminates information to OCR staff regarding policy, process, or procedure shifts related to human resources;

· Ensures that the unit is in compliance with MSU policies and procedures and collective bargaining agreements and maintains appropriate documentation;

· Acts as the primary liaison to MSU Human Resources for policy updates, case consultation, and analytics;

· Gathers and analyzes data regarding OCR's human resources functions and provides regular reports to OCR leadership;

· Develops HR dashboards and routine reports for leadership to support data-in