Job Information
Thomson Reuters Holdings Inc. Senior Cloud Operations Engineer in Eagan, Minnesota
Deliver, support, and maintain our production services in a technical operations environment. Duties include: 1. Provide operational support and engineering across Shared Capabilities Services and Platforms that utilize Auth0, PingFederate, Twilio, and SparkPost; 2. Troubleshoot and escalate production issues; monitor production issues until successfully resolved; communicate status of resolutions with the team and stakeholders; 3. Build and maintain monitoring and alerting for all aspects of our infrastructure and the platform using cloud native solutions; 4. Serve as the subject matter expert regarding planning and implementing non-functional requirements to ensure the system s availability, scalability, and performance as well as monitoring, alerting, and efficient incident troubleshooting; 5. Automate IaC and CI/CD, and promote best practices for our CI/CD processes; 6. Maintain end-to-end security, ensuring that we meet best practices standards; 7. Participate on a Scrum team using an Agile work model, which involves collaborating with other Software Engineers, Test Automation Engineers, DevOps Engineers, Product Owners, and Scrum Masters; 8. Guide the implementation process to ensure that all aspects of operability are delivered while ensuring that existing service levels are maintained or improved; 9. Participate in On-Call/shift rotations; 10. Keep abreast with emerging cloud technology trends, especially around DevOps. May telecommute part of the week from commuting distance to Eagan, MN per our hybrid work policy. JOB OPPORTUNITY QUALIFIES FOR EMPLOYEE INCENTIVE REFERRAL PROGRAM. To learn more & to apply online, visit our website at: https://thomsonreuters.wd5.myworkdayjobs.com/ExternalCareerSite/job/United-States-of-America-Eagan-Minnesota/Senior-Cloud-Operations-Engineer_JREQ192591