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Essentia Health Information Services Business Operations Director in Duluth, Minnesota

Job Description:

This is a broad business operations leadership role within Information Services (IS), focused on connecting IS portfolio and project leadership, IS financial management, and IS governance. You’ll work closely with the CIO and IS senior leadership to help align priorities and drive execution across teams.

Education Qualifications:

What You Will Do:

  • Lead or overseeISproject and portfolio management (PMO) functions, ensuring alignment to organizational priorities

  • Collaborate with IS leaders and executives toManage and supportIS-related financial activities and prioritize spending through formal budgeting practices. Provide transparency and accountability of the cost and business value of ISsolutions and services.​

  • Establish and strengthenISgovernance processes, decision-making forums, andensure that IS-related processes are overseen effectively and transparently.​

  • Organizational change enablement by implementingoroptimizingthe organization’s capabilities for managing the impact of strategic changes in business processes, ISsystems, organizational structure, or culture that are inherent to a transformation or M&A.​

  • Provide operational and strategic support to IS leadershipon emerging priorities

  • Partner across teams to ensure alignment without direct ownership of application or clinical portfolios

What You Will Need:

  • Bachelor’s degree in Business Administration, Information Systems, or related field (or equivalent experience)

  • 10+ years of experience in IT/IS operations, business operations, portfolio/program leadership,financial management, or related areas

  • Experience leading or supporting enterprise portfolios, PMO/EPMO functions, or large-scale initiatives

  • Strong experience with financial planning, budgeting, or cost optimization within a complex organization

  • Demonstrated experience working within governance frameworks and matrixed environments

  • Ability to influence across teams and work effectively with senior leaders and diverse stakeholders

  • Strong communication, problem-solving, and organizational skills

What Makes You a Strong Fit:

  • Experience in EPMO, portfolio leadership, or enterprise program management

  • Background in IT or technologyfinancial management(e.g., budgeting, forecasting, TBM, cost optimization)

  • Exposure to governance, operating models, or strategic planning

  • Experience working closely with CIOs, senior executives, or in a chief-of-staff / strategic operations capacity

  • Ability tooperatein ambiguous or evolving environments and bring structure to complex problems

Work Location:

  • This role is based in Duluth, MN with a hybrid work arrangement. Regular in-person presence is expected to support collaboration with IS leadership and the CIO office.

  • Candidateslocatedin Minnesota, North Dakota, Wisconsin, Iowa, or South Dakota are strongly preferred.

  • Candidates mustresidein or be willing torelocateto a state where Essentia Healthis authorized toemploy.

  • We are unable to employ candidatesresidingin California, Washington, Oregon, Idaho, Massachusetts, New York, New Jersey, or Colorado.

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Job Location: Peerless Building

Shift Rotation: Day Rotation (United States of America)

Shift Start/End: /

Hours Per Pay Period: 80

Compensation Range: $67.15 - $100.73 / hour

Union:

FTE: 1

Weekends:

Call Obligations:

Sign On Bonus:

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.

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