Job Information
Boehringer Ingelheim Web Platform & Digital Experience Manager in Duluth, Georgia
Description
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
What makes this role exciting
Operate and continuously improve the digital platforms that support veterinary professionals and consumers , ensuring reliable, intuitive and high-quality web experiences across the engagement ecosystem.
Work at the intersection of digital experience, technology and customer engagement, collaborating with IT, platform partners and omnichannel teams.
Help ensure web environments function as strong engagement platforms, supporting both professional and consumer journeys.
About the department
Within Commercial Excellence, the Omnichannel Engagement organization connects digital platforms, engagement channels and customer insights to improve how veterinary professionals and consumers interact with the company.
The Web Platform capability supports the operational management and continuous improvement of the web environments that enable these experiences.
Duties & Responsibilities
The Web Platform & Digital Experience Manager acts as the operational expert for web platforms supporting both veterinary professional and consumer engagement environments.
The role works closely with the Associate Directors responsible for Veterinary and Consumer Web Ecosystems , helping ensure that digital platforms operate efficiently, remain stable and deliver high-quality user experiences.
The position collaborates with IT teams, ERP integrations supporting B2B environments, consumer digital hubs, platform partners and agencies to ensure the smooth operation and evolution of web environments.
Operational SEO, generative search optimization and certain development activities are typically supported by external partners and international hubs, while this role focuses on platform coordination, usability and performance.
What you will help build
Reliable and scalable web platforms supporting professional and consumer engagement
Strong usability and intuitive user experiences across digital environments
Effective coordination between business teams, IT partners and platform providers
Continuous platform improvement driven by performance monitoring and user feedback
Who we are looking for
We are looking for a digital professional with strong experience in web platforms and digital user experience environments.
Successful candidates typically bring experience in:
CMS platforms such as Drupal, Magento or similar environments
Web platform operations and coordination with IT teams
UX fundamentals and usability best practices
Technical SEO and search optimization collaboration with partners
Digital platform environments within professional or consumer ecosystems
Requirements
Bachelor’s degree required
Advanced degree preferred
5+ years relevant experience
Operational excellence
Attention to detail
Digital fluency
Continuous improvement
Experience in Project management
Optimization mindset
Analytical mindset
Stakeholder management
Adaptability
Collaboration
Communication skills
High learning agility
Resilience in a fast-paced environment
Eligibility Requirements:
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
Must be 18 years of age or older.
AHCE26
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.